Global World Technology (GWT) in Fairfax, VA is hiring an experienced, analytical problem solver to join our team as a
full-time Cisco Voice Architect. Build upon your existing industry experience and make an impact by designing, implementing, and supporting enterprise voice, unified communications, and cloud-based solutions.
Pay: $120,000 - $145,000 per year, reflecting your experience, qualifications, and technical abilities
Schedule: Monday - Friday, 9:00 am - 5:00 pm
Full-time Benefits: Medical insurance, dental, vision, and supplemental insurance coverages
CORE RESPONSIBILITIES:- Designing, configuring, and implementing Cisco enterprise voice and unified communications solutions
- Troubleshooting Cisco Webex Contact Center and Webex Calling environments and fixing complex voice, network, and connectivity issues
- Maintaining Cisco Unified Border Element (CUBE) solutions and call routing
- Supporting Cisco cloud communications platforms and related integrations
- Evaluating existing infrastructure and recommending performance, reliability, and scalability enhancements
- Working with engineering teams and stakeholders to drive system improvements and technical implementations
- Maintaining accurate configurations, technical documents, and architectural designs
CISCO VOICE ARCHITECT QUALIFICATIONS:- 7+ years of relevant experience in Cisco voice, unified communications, or enterprise communications engineering
- Hands-on experience with Cisco Webex Contact Center and Webex Calling
- Experience configuring and troubleshooting Cisco Unified Border Element (CUBE)
- Experience with VoIP, enterprise networking, and voice infrastructure
- Strong knowledge of Cisco call routing and cloud-based communications solutions
- Analytical mindset with strong troubleshooting and problem-solving skills
- Effective communication and technical documentation skills
- Ability to work onsite in Fairfax, VA
Preference is given to candidates with a Cisco Certified Internetwork Expert (CCIE) - Enterprise Infrastructure certification. Experience executing enterprise-scale Cisco communications solutions and managing cloud communications integrations/migrations would also be helpful.
Take the next step in your career as our Cisco Voice Architect by completing our initial application today.
