Trane Technologies

Chiller Product Support Engineer

Trane Technologies$72K — $101K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering or related technical discipline
  • Prior HVAC experience preferred
  • Engineering-related work experience is advantageous
  • Master's Degree is a plus

Responsibilities

  • Provide technical and sales support via phone/email and direct customer interaction
  • Create and maintain marketing documentation and presentations for sales support
  • Travel to sales offices and customer sites for presentations and discussions
  • Establish and communicate the product lines' selling story
  • Create and update chiller documentation for sales education and product positioning
  • Collaborate with engineering and marketing teams to resolve issues and improve processes
  • Assist in pricing projects and bid strategies
  • Mentor new hires and support the sales organization

Benefits

  • Health insurance starts on DAY ONE for employees and their families
  • Generous wellness programs with incentives
  • Fertility coverage and adoption/surrogacy assistance are included
  • Up to 15 vacation days along with paid holidays and sick leave
  • 401K match and educational opportunities including tuition assistance
Full Job Description
Where is the work:
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What's in it for you:

This Chiller Product Support Engineer role provides in-depth technical and strategic sales support for Trane's industry-leading centrifugal chiller portfolio, executes and helps to create marketing communication that promotes sustainability, efficiency, and reliability in large applied HVAC systems, and advises how chillers can be used in the electrification/decarbonization of HVAC systems to improve energy efficiency levels. The position applies good oral and written communication skills to clearly communicate with customers and Trane personnel. This position would be hybrid (in the office 4 days a week), but expected to be based in La Crosse, WI

What you will do:
  • Provide technical and sales support to the Trane field organization through phone/email support, direct customer interaction, customer factory visits, and support the commercialization strategy and vision for all chiller business.
  • Create and maintain various marketing documentation, literature, and presentations that educate sales teams on Trane's products, highlights advantages, and provide bid strategies on products and applications
  • Travel to sales offices, corporate events, and customer sites in support of Trane chiller equipment, including formal presentations, sales discussions, and supporting tradeshows.
  • Establish product lines' "selling story." Ensure that the field sales support department, appropriate business unit functional areas, and field sales force are familiar with the "selling story."
  • Create and update chiller documentation and support materials used to educate the sales organization, communicate product advantages, and support product positioning, competitive strategy, and application guidance.
  • Partner with engineering groups, product management, marketing, operations, and software teams to align product positioning, resolve issues, and improve tools and processes.
  • Price equipment on projects and assist in bid strategies.
  • Provide marketing and technical support to peers, the sales field organization, and direct customers and serve as a mentor for new hires on the team
  • Support a professional field and customer focused environment, with measurements in place to track performance and improve the process.
  • Support Trane Select Assist software by assisting the sales organization with configuring equipment and develop software requirements that improve the software's capabilities.
  • Train new field sales engineers that participate in the Trane Graduate Training Program
  • Position requires up to 10% travel


What you will bring:
  • Bachelor's Degree in Engineering (or related technical discipline)
  • Prior HVAC experience is a plus
  • Engineering-related work experience is a plus
  • Master's Degree is a plus


Annual Base Salary Range or Hourly Base Pay Range:
$72,611.66 - $101,394.99
Compensation Type:
Salary
Incentive Eligible:
No
Sales Commission Eligible:
No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
  • 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.


Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations

Safety Sensitive Role:
No
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

About Trane Technologies

Trane Technologies is a global climate innovator. Through our strategic brands Trane and Thermo King, and our portfolio of environmentally responsible products and services, we bring efficient and sustainable climate solutions to buildings, homes and transportation. Our innovative solutions have helped make buildings and homes comfortable, while more energy efficient and environmentally friendly. We also provide transport temperature control solutions that are used in the food, beverage and pharmaceutical sectors. Trane Technologies is committed to achieving carbon neutrality by 2030 and has been named to the Dow Jones Sustainability World Index for the tenth consecutive year.
Learn more about Trane Technologies
Size
37,000 employees
Market Cap
$39 billion
Industry
Net Income
$854.8 million
5 Year Trend
+0.9%
Revenue
$12.4 billion
NASDAQ

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