Chief Revenue Officer / Head of Sales

The Mortgage Office

$180K — $225K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in B2B sales with a proven track record in senior sales leadership roles (Director/VP/CRO).
  • Experience scaling recurring revenue in B2B SaaS or FinTech, ideally in financial services.
  • Success in exceeding team quotas, with strong forecasting and pipeline management skills.
  • Proven ability to recruit, coach, and retain top sales talent.
  • Comfort with both strategic direction and hands-on deal engagement.

Responsibilities

  • Own the company's revenue, driving predictable growth across new business, expansion, and net revenue retention.
  • Define go-to-market strategies including customer profiles and pricing.
  • Establish reliable forecasting and pipeline management for leadership.
  • Recruit and lead a high-performing sales organization.
  • Install a repeatable sales methodology and metrics-driven operating procedures.
  • Engage in high-stakes enterprise deals as a credible executive presence.
  • Align marketing and customer success under a unified revenue strategy.

Benefits

  • Comprehensive health coverage including medical, dental, and vision.
  • 401(k) matching program.
  • Wellness programs available to employees.
  • Opportunities for professional development.
  • Employee recognition initiatives.
  • Team building activities and on-site amenities.
Full Job Description
The Opportunity

We are looking for a proven revenue leader to own and scale our commercial organization. Depending on the candidate's experience, this role will be scoped as a Chief Revenue Officer (owning sales, marketing, and customer success/renewals) or a VP of Sales (owning the sales organization and quota, partnering closely with marketing and product). Either way, you will be the executive accountable for predictable, profitable revenue growth.

This is a builder's role. You will inherit strong products, marquee references, and durable customer relationships. You will also professionalize how we sell: sharpening our ICP and positioning, building repeatable pipeline, installing a modern sales process and forecasting discipline, and growing and coaching a high-performing team. You'll translate deep domain credibility in private lending and financial software into a scalable, data-driven revenue machine.

What You'll Own

Revenue Strategy & Growth

  • Own the company revenue number, spanning new business (ARR/bookings), expansion, and net revenue retention, and deliver predictable, profitable growth quarter over quarter.
  • Define go-to-market strategy: ideal customer profile, segmentation, pricing and packaging, and the path into new customer categories (asset-based / specialty finance, fund managers, MICs, mREITs, commercial and construction lenders, institutions).
  • Build an accurate forecasting and pipeline management discipline the CEO and board can rely on.

Sales Leadership & Execution

  • Recruit, develop, and lead a high-performing sales organization spanning new logo, account management, and sales development.
  • Install a repeatable sales methodology, deal-qualification framework, and metrics-driven operating cadence (pipeline reviews, forecasting, QBRs).
  • Personally engage in strategic and enterprise deals with marquee lenders and institutions; be a credible executive presence in the room.

Cross-Functional & Team Building

  • At the CRO level, align marketing (demand generation, brand, and pipeline) and customer success/renewals (retention, expansion, and advocacy) under one revenue strategy.
  • Partner with Product and Engineering to feed market signal into the roadmap and to launch and monetize new capabilities.
  • Build the revenue operations foundation: CRM hygiene, tooling, territory and comp-plan design, and analytics.

What You Bring

Required

  • 10+ years in B2B sales with a strong track record of leading and scaling revenue teams; multiple years in a senior sales leadership role (Director/VP/CRO).
  • Demonstrated success scaling recurring revenue in a B2B SaaS or FinTech environment, ideally selling into financial services/Mortgage Lenders.
  • Experience carrying and consistently exceeding a team quota, with rigorous forecasting and pipeline discipline.
  • Proven ability to recruit, coach, and retain top sales talent and to build the operating rhythm of a modern revenue org.
  • Comfort with both strategy and execution: you can set direction and get in the deals.

Preferred

  • Domain knowledge of private lending, mortgage, loan servicing, or lending/financial software, or the ability to ramp on it quickly and credibly.
  • Experience selling to lenders, fund managers, or financial institutions, and navigating multi-stakeholder, compliance-sensitive buying cycles.
  • Experience building or scaling marketing and/or customer success functions (for the CRO scope).
  • Track record in a founder-led or growth-stage company transitioning to a more scalable, professionalized go-to-market motion.

Benefits & Perks

  • Competitive compensation (Base: $180,000 - $225,000), OTE $300,000 - 375,000 (base + performance-based bonus) plus meaningful equity
  • Comprehensive health coverage (medical, dental, vision)
  • 401(k) matching
  • Wellness programs
  • Professional development
  • Employee recognition programs
  • Team building & on-site amenities


What Success Looks Like

  • First 90 days: deeply understand the product, customers, pipeline, and team; assess the funnel and forecast accuracy; refine the ICP and go-to-market thesis.
  • 6 months: repeatable sales process and forecasting cadence in place; key hires made or plan committed; early pipeline and conversion improvements visible.
  • 12 months: measurable, durable growth in new bookings and net revenue retention; a scalable, well-instrumented revenue engine and a team positioned to keep compounding. Establish industry presence as a TMO evangelist and industry leader.

Why This Role

You'll lead revenue for the category-defining platform in private lending and affordable housing - a market with strong tailwinds, a loyal and prestigious customer base, and real room to grow. You will also assist in unlocking further segments - International, Specialized lenders and the wider asset-based financing loan management market. You'll have the mandate to build, executive access to the CEO and board, and the chance to turn a great product into a great growth story.

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