Chief Quality Officer

Position Summary

The Chief Quality Officer is responsible for working with leadership and medical staff to develop and implement the
organizational quality plan that will result in achieving desired metrics/outcomes. The Chief Quality Officer will also work
collaboratively with the Chief of Staff, Vice President & Chief Nursing Executive, and System Chief Medical Officer to
support the activities, processes, and policies resulting in high quality patient care driven by system-wide clinical practices
and standards.

Responsibilities
• Participates in the development of the Orlando Health Quality Strategic plan.
• Supports the development and adoption of an organization wide Culture of Quality and Safety.
• Participates in key clinical committees aimed at alignment of clinical programs, promotion of clinical
standardization and improvement of quality and safety.
• Participates in the Medical Executive Committee (MEC) and Credentials Committee.
• Provides input to Chief of Staff/Vice Chief of Staff regarding individual physician OPPE and FPPE evaluation and
monitoring.
• Assumes responsibility for compliance with regulatory standards related to clinical care (The Joint Commission,
ACHA).
• Participates in the orientation of medical staff and administration leadership as it relates to quality standards,
expectations and accountabilities.
• Chairs the Quality Steering Team meetings and assures implementation of actions to achieve goals.
• Serves as a leader in all areas of the health system in developing quality metrics to meet specific program and
service line goals.
• Works with OH process improvement teams to develop quality improvement models.
• Fosters and maintains collaborative relationships with external agencies and stakeholders.
• Coordinates and oversees data collection and analysis, reporting, and follow-up related to medical errors and
quality measures.
• Works collaboratively with the System Chief Medical Officer to develop and implement the organizational quality
structure and related policies.
• Regularly communicates quality processes and updates to all levels of the executive team and clinicians.
• Serves as a subject matter expert within OH for medical quality and patient safety issues.
• Develops short and long-range goals and objectives in collaboration with the medical staff, executive team, and
board of directors.
• Maintains compliance with all Orlando Health policies and procedures.
• Functions as the hospital Patient Safety Officer, ensuring a culture of safety is maintained by all team members.
• Supports Orlando Health's community benefit strategy and related initiatives as approved by the Orlando Health
Board of Directors to ensure achievement of organizational goals and objectives.
• Serves on Orlando Health's committees or community boards as required.
• Maintains strong collaborative relationships with physicians, employers, community leaders and the business
community.

Qualifications

Education/Training
Requires a medical degree or other advanced practitioner degree as determined appropriate by the hiring authority.

Experience
• Work requires a minimum of five (5) years' experience as a clinical leader with successful experience in guiding
multi-disciplinary clinical program activities.
• Background in clinical practice to include experience in clinical epidemiology outcomes/quality measurement
and/or clinical research.
• Requires excellent communication skills with a demonstrated track record in fostering collaboration and building
consensus to achieve collective objectives.
• Experience with and appreciation of community-based medical practice.