POSITION PURPOSEThe Chief Operating Officer (COO) is a senior executive responsible for the operational leadership, performance, and strategic development of hospital operations and employed physician services.
The position works closely with the Chief Executive Officer, executive leadership, medical staff leadership, physicians, advanced practice providers, and department leaders to ensure high-quality, patient-centered care, effective operations, responsible stewardship of organizational resources, regulatory compliance, and achievement of the organization's strategic objectives.
The COO of Physician Services provides executive oversight of assigned hospital and clinic departments and service lines while leading the operational and strategic development of employed physician practices. The role serves as a key link between hospital administration, medical staff leadership, and ambulatory operations.
The Chief Operating Officer oversees the following departments: Cardiopulmonary, Wound Care, Laboratory, Imaging, Diabetes Clinic, Rehabilitation Clinic, Womens Health Insitute, Taos Surgical Services, Holy Cross Cardiology, Taos Clinic for Children and Youth, Holy Cross Primary Care, Orthopedic Clinc, Medical Staff Office, and Physician Services ensuring strategic alignment, clinical efficiency, and financial sustainability.
MINIMUM MANDATORY qualificationsExperience:- 15 years minimum health care leadership experience
Education:- Bachelor degree in Healthcare Administration, Business administration or related healthcare career.
Mandatory Knowledge, Skills, Abilities and Other Qualifications:- Significant progressive leadership experience in a hospital, health system, physician enterprise, or comparable healthcare organization.
- Executive or senior leadership experience overseeing multiple departments or service lines preferred.
- Demonstrated experience working with physicians and advanced practice providers.
- Experience with physician-practice operations, healthcare finance, budgeting, quality improvement, and regulatory compliance.
- Strong executive leadership and decision-making skills.
- Knowledge of hospital and physician-practice operations.
- Understanding of healthcare financial and operational principles.
- Ability to develop productive relationships with physicians and other clinical professionals.
- Strong communication, negotiation, and conflict-resolution skills.
- Ability to manage multiple complex initiatives and competing organizational priorities.
- Strategic planning and service-line development capabilities.
- Ability to analyze operational and financial information and translate findings into action.
- High level of integrity, discretion, professionalism, and accountability.
- Ability to lead effectively in a changing healthcare environment.
Preferred qualifications- Master's degree in Healthcare Administration, Business Administration or related field.
- Previous chief operating officer experience.
