Chief Operating Officer
The successful candidate:Ensures that (1) activities and/or operations of the medical center and outpatient care clinics are appropriately integrated with the operating plan and (2) suitable external business opportunities are surfaced and activated.
- Ensures the delivery of high-quality care and services through the cost-effective management of the facilities.
- Drives and participates in the development of hospital wide patient care programs, policies, and procedures that dictate how the care needs of the center's patient populations are assessed, evaluated, and met.
- Participates in design, development and execution of programs, policies, procedures, and initiatives that drive patient acquisition and retention.
- Develops and nurtures an environment that implements effective and ongoing programs to measure, assess, and improve the quality of care and services provided to patients and caregivers. Implements operational improvements using appropriate data, best practices, and benchmarking in conjunction with effective use of process improvement techniques.
- Fosters the development opportunities and partnerships that provide a means of increasing patient acquisition, service line utilization and patient retention.
- Serves as a key advisor and aid of the President and CEO in establishing and executing strategic business plans to achieve operational objectives and in formulating and implementing best practices and policies.
Main Areas of Responsibilities:- Operating Results
- Leadership and Talent
- Relationships
- Growth and Innovation
- Brand Delivery
Requirements:
- Bachelor's degree in healthcare, business or related field required
- Advanced degree (e.g.) Master's degree in healthcare or related field preferred
- 10 years of progressive management experience in a hospital environment
- Minimum of 5 years in an executive level role preferred
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.This position is eligible for an annual incentive bonus.Please note: City of Hope is committed to a safe and transparent hiring experience. Please be aware that scammers may attempt to impersonate our organization through fake job postings, emails or interviews.
- Apply only through our official website or trusted partner platforms.
- City of Hope will never request payment or fees at any stage of the hiring process.
- We will not request sensitive personal or financial information prior to the acceptance of a formal offer.
- Interviews are conducted only through approved, professional channels.
- Be cautious of unsolicited communications, urgent requests or opportunities that seem inconsistent with standard hiring practices.
- If you receive any suspicious communication, please report it to careers@coh.org.
