5-7 years of experience in a strategic or operational role
Strong organizational and project management skills
Excellent communication and interpersonal abilities
Proven ability to work collaboratively across departments
Experience in educational or community service programs preferred
Ability to manage multiple priorities and deadlines effectively
Responsibilities
Collaborate with the Deputy Executive Director to prioritize and advance key initiatives
Act as a strategic thought partner on organizational goals
Plan and execute both short- and long-term strategic objectives
Monitor project progress and ensure timely follow-up across teams
Enhance coordination and communication within key program areas
Prepare materials for audits, site visits, and external meetings
Draft communications and prepare meeting agendas for leadership discussions
Benefits
Full-time schedule with standard hours and occasional flexibility required
Opportunity to work closely with senior leadership
Engagement in meaningful community service programs
Supportive environment for professional development
Involvement in high-impact initiatives and decision-making processes
Full Job Description
Summary
The Chief of Staff to the Deputy Executive Director serves as a strategic partner and operational lead, supporting the coordination, execution, and alignment of organizational priorities across multiple programs and departments. This role places a strong focus on supporting key program areas, including the Adult Literacy Program and COMPASS and SONYC services at the Roy Wilkins site, while also providing support across additional SQPA programs as needed. The Chief of Staff will help ensure priorities are well-coordinated, effectively supported, and aligned with broader organizational goals. Designed to strengthen internal systems and improve communication across teams, this position ensures that initiatives led by the Deputy Executive Director are implemented efficiently and on schedule. The role plays a critical part in driving accountability, managing workflows, and supporting high-level decision making across the organization.
Responsibilities
Work alongside the Deputy Executive Director by helping prioritize, plan, and move key initiatives forward.
Serve as a thought partner to the Deputy Executive Director on organizational priorities and initiatives
Support the planning and execution of short- and long-term strategic goals
Track progress on key projects and ensure timely follow-up across departments
Support alignment across SQPA programs, with a primary focus on strengthening coordination, communication, and overall support within the COMPASS/SONYC and Adult Literacy departments
Monitor program updates, performance metrics, and reporting timelines
Assist in preparing materials for site visits, audits, and external meetings
Develop and maintain trackers for organizational priorities, deliverables, and deadlines
Coordinate cross-functional projects and ensure tasks are completed efficiently
Follow up with Program Directors and leadership staff on outstanding items due to Deputy Executive Director.
Support the implementation of systems that improve workflow and accountability
Draft internal and external communications on behalf of the Deputy Executive Director, with guidance and feedback provided as needed
Prepare meeting agendas, talking points, and summaries in collaboration with the Deputy Executive Director to ensure alignment and clarity
Support coordination of leadership meetings, including preparation and follow-up
Assist with managing the Deputy Executive Director's priorities, calendar alignment, and meeting preparation
Support onboarding and coordination of leadership-level staff
Assist with managing the Deputy Executive Director's priorities, calendar alignment, and meeting preparation
Support onboarding and coordination of leadership-level staff
Organize and maintain key documents, reports, and shared resources
Provide support during high-priority periods, including program launches, events, and reporting deadlines
Clearance Requirements
Employment is contingent upon successful completion of all required clearances, including New York State Central Registry (SCR), Staff Exclusion List (SEL), and criminal background check.
Fingerprinting through the Department of Health must be completed prior to hire.
Staff must maintain clearance eligibility in compliance with DYCD and DOH regulations throughout employment.
Work Schedule
Full-time position, typically Monday through Friday, 9:00 AM to 5:00 PM
Flexibility is required to attend occasional evening meetings and weekend events based on program and organizational needs
Apply
Submit your résumé and complete the application through this posting.
