Master's degree in Business Administration (MBA) or related field
5+ years of experience in operations, strategy, consulting, or finance
Hands-on experience in operational transformation and performance management
Strong problem-solving skills with a focus on actionable solutions
Expert-level financial and analytical capabilities
Clear and concise communication skills for diverse audiences
Demonstrated depth in an operationally relevant area such as finance or technology
Responsibilities
Support the CEO in executing business initiatives aligned with company strategy
Ensure the CEO's agenda is prioritized across short and long-term goals
Drive accountability for revenue growth and operational objectives
Act as a stand-in for the CEO to enhance decision-making speed
Establish visibility into performance metrics and drive action for improvement
Assist in assessing market trends and competitive intelligence
Own and execute high-priority cross-functional initiatives
Benefits
Opportunity to work closely with the CEO and senior leadership
Engagement in high-impact strategic initiatives
Dynamic and fast-paced work environment
Potential for professional growth and development
Travel opportunities as required by business needs
Full Job Description
Chief Of Staff - CEO
The Opportunity:
BusPatrol is seeking a senior enterprise operator to serve as an extension of the CEO and help translate the company's strategy into measurable priorities, operating rhythms, and delivered outcomes. This role combines strategic counsel, cross-functional execution, business performance management, executive communication, and hands-on transformation. The successful candidate will be comfortable moving from Board-level discussions to detailed operating issues, bringing structure to ambiguity, and driving important work through completion.
Responsibilities
Enterprise Performance and Execution
Support the CEO in developing and executing business initiatives that support BusPatrol's strategy and mission; ensure timely execution as planned
Be a constant enabler to ensure that the CEO's agenda and organizational priorities are continuously reinforced in the short, medium and long-term execution of the business
Partner with the CEO and senior leadership team to drive progress and accountability against revenue growth, profitability, capital allocation, and operational goals
Be a designated stand in that drives organizational priorities and decision velocity as required to help scale the CEO
Establish cross-functional visibility into performance, risks, dependencies, and decisions through practical operating cadences and enterprise metrics and drive prioritized action to improve business performance
Assist the CEO in capturing and assessing market trends, competitive intelligence, and technology developments that are key to sustaining BusPatrol's long-term right to win.
Personally own and execute high-priority initiatives that cut across functions or do not fit neatly within the organizational chart; identify roadblocks, align owners, and drive work through completion
CEO Counsel and Decision Support
Serve as a trusted and candid thought partner to the CEO, bringing sound judgment, discretion, and the willingness to surface difficult facts, challenge assumptions, and recommend a clear path forward
Synthesize complex operating, financial, organizational, and market issues into clear choices, recommendations, and next steps
Refine formal and informal communication cadences that keep the CEO informed, improve decision quality, and reinforce alignment across the leadership team
Transformation and Operating Model
Help professionalize and scale BusPatrol's operating model by improving company-wide processes and tools, decision rights and practices, resource allocation, cross-functional planning, and execution discipline
Create practical frameworks, performance cadences, and shared KPI definitions that align the organization around a common set of facts and priorities
Identify opportunities to improve operating efficiency, organizational effectiveness, and agility without creating unnecessary bureaucracy
Help the organization move from reactive activity to disciplined prioritization against a clear set of high-value goals
Build trust and accountability across functions while maintaining urgency, transparency, and a high standard of execution
Board, Executive, and Stakeholder Communications
Structure, draft, coordinate, and finalize Board, senior leadership, business review, and other executive reporting materials
Translate operating data and functional updates into clear, concise, decision-useful narratives and presentations
Provide direct, actionable feedback that improves the quality and consistency of executive communication across the organization
Deliver key messages to business leaders, employees, and external stakeholders on behalf of the CEO when appropriate
Targeted Leadership and Special Situations
Lead strategic initiatives and special situations that require enterprise-level coordination, analytical rigor, and sustained follow-through
Bring depth in at least one operationally relevant area and, when needed, provide interim leadership or hands-on support to a function, team, or business unit
Develop a fundamental understanding of BusPatrol's business model and value drivers, proactively anticipating issues and identifying opportunities to increase growth and profitability
Qualifications
Master's degree in Business Administration (MBA) or a related field
5+ years of progressive experience across operations, strategy, consulting, transformation, finance, technology, commercial operations, or a comparable field.
Hands-on experience leading operational transformation, organizational effectiveness, process improvement, or performance-management initiatives in a technology-enabled or operationally complex environment.
Demonstrated ability to cut through noise, identify the true drivers of a problem, prioritize the highest-value actions, and convert analysis into execution.
Structured problem-solving skills, with the ability to disaggregate complex issues and data, determine what is sufficient to move forward, and drive practical solutions.
High ownership, initiative, and accountability; comfortable making decisions and creating structure in environments with limited established process.
Expert-level financial, quantitative, and analytical capability, including the ability to build or interpret operating models, business cases, and performance dashboards.
Clear, concise, and data-driven communication skills, with experience communicating effectively with Boards, executive teams, functional leaders, and frontline employees.
Demonstrated depth in at least one operationally relevant area, such as commercial operations, sales effectiveness, field operations, technology or product, finance, talent, supply chain, or procurement.
Sound judgment, discretion, and the ability to influence senior stakeholders without relying on formal authority.
High energy, adaptability, urgency, and comfort operating in a fast-moving, growth-oriented environment.
Willingness and ability to travel up to 40% or as required by business priorities.
Bachelor's degree required; advanced degree in business, finance, operations, or a related field preferred.
The US salary range for this position is provided in this posting. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Partner can share more about the specific salary range for your preferred location and skill level during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, and/or commission (if applicable) or benefits.
About BusPatrol
BusPatrol is a Canadian transportation technology company that specializes in the development of safety solutions for school buses. The company provides a wide range of services, including video surveillance, stop-arm enforcement, and driver behavior monitoring. BusPatrol serves a diverse customer base, including school districts, transportation companies, and government agencies, and operates in a variety of regions, including North America and Europe. The company was founded in 2019 and is headquartered in Montreal, Quebec.
