This is a Management Service position which serves at the pleasure of the Appointing Authority ("at-will"). To apply, see the Further Instructions section below.
GRADE
STD 0023
LOCATION OF POSITION
Office of the Secretary
301 West Preston Street
Baltimore, MD 21201
Main Purpose of Job
The Maryland Department of General Services (DGS) is seeking a talented and experienced Program Manager Senior I to serve as Chief of Policy and Organizational Development. This position manages the Department's policy research, drafting, and standardization function and establishes DGS's first dedicated policy training and leadership development function. The Chief works collaboratively with divisions to build their capacity to develop sound and consistent policy. This position reports to the Director of Strategic Policy Initiatives, Innovation, and Compliance and serves as a peer to the Chief Compliance Officer and the Chief of Performance Improvement & Innovation.
POSITION DUTIES
Duties for this position include, but are not limited to:
- Manages the Department of General Services' policy research, drafting, and standardization function in support of the Director's policy framework.
- Leads organizational development for the agency by establishing DGS's first dedicated training and leadership development function, including an annual training plan, leadership development programming for supervisors and managers, agency-wide policy literacy workshops, training toolkits, and coaching for staff and emerging leaders.
- Conducts legal, regulatory, and best practice research, and drafts new and revised department-wide policies to reflect legislative changes, operational data, and stakeholder feedback.
- Serves as the agency's governance authority for the policy lifecycle, including format, templates, drafting standards, approval workflow, and the centralized policy tracking system and Master Review Schedule.
- Serves as the day-to-day point of contact for divisions on policy questions, facilitates cross-functional working sessions, coordinates with the peer Chiefs on policies within their domains, and maintains external partnership policies such as the Tenant Handbook.
- Prepares briefing materials for quarterly leadership briefings and contributes metrics to the annual Policy Effectiveness Report.
DESIRED OR PREFERRED QUALIFICATIONS
Strong preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding all qualifications.
- Master's degree from an accredited college or university in Public Administration, Public Policy, Business Administration, Organizational Development, Organizational Leadership, or a related field.
- Experience leading policy development and organizational development initiatives, including developing, evaluating, and implementing policies, procedures, strategic initiatives, and organizational improvement efforts.
- Experience advising executive or senior-level leadership on organizational strategy, policy development, operational effectiveness, workforce planning, and organizational change.
- Experience leading enterprise-wide or cross-functional initiatives, including strategic planning, process improvement, organizational restructuring, change management, and performance improvement.
- Experience working in Maryland State government or another governmental organization, with knowledge of State personnel policies, regulations, legislative processes, and/or the State Personnel Management System (SPMS).
SELECTION PROCESS
It is important that you provide complete and accurate information on your application. Please include all experience and education that is related to this position. All information concerning your qualifications must be submitted by the closing date; information submitted after the closing date will not be considered. Credit is given for relevant part-time, temporary or volunteer experience based on the number of hours worked per week; you must include the time spent on such activities on your application.
Note that for any position requiring a college degree or college credit, you will be required to submit a college transcript prior to being offered a position. You may submit your transcript as part of the application process.
Please note that selected candidates may be required to complete and successfully pass a State and Federal fingerprint background check prior to being hired.
You must be legally authorized under the United States Immigration Reform and Control Act to be hired in the position for which you apply.
BENEFITS
The State of Maryland offers a generous benefits package that includes:
- Tuition reimbursement, if funding is available, for those who qualify
- Flexible work schedules and telework opportunities for many positions
- Free mass transit in Baltimore & Annapolis
- Generous paid leave that increases with years of service
- Paid holidays
- Health coverage with low out-of-pocket costs
- Employee & employer contributory pension plan
Click on the link below for more information.
STATE OF MARYLAND BENEFITS
FURTHER INSTRUCTIONS
TO APPLY:
Interested applicants should email a resume and cover letter to dgs.resumes@maryland.gov, including "Chief of Policy" in the subject line.
For questions, call our HR Office at 410-767-4985. For more information about DGS, please visit: https://dgs.maryland.gov/.
