Description
JOB SUMMARYThe Chief Nursing Officer serves as the hospital's senior nursing executive and provides strategic leadership, direction, and oversight for nursing practice and other designated patient care services. This position provides executive oversight and administrative accountability for the delivery of safe, high-quality, evidence-based, and patient-centered care; clinical staff competency; regulatory and accreditation compliance; and the effective management of patient care resources. The CNO collaborates with the governing board, medical staff, hospital leaders, county stakeholders, and community partners to establish organizational priorities, improve patient outcomes, strengthen the nursing workforce, support strategic growth, and advance operational excellence.
Job Specific:Executive Leadership & Organizational Strategy1. Provides strategic leadership and direction for nursing practice and designated patient care services and develops a nursing strategic plan aligned with the hospital's mission, vision, values, and organizational priorities. (EF)
2. Provides executive oversight for the professional practice of nursing and the provision of nursing care for Citizens Medical Center, including regulatory compliance, resources, nursing staff competency, staffing levels, and the evaluation of the overall delivery of nursing care, for the purpose of delivering high-quality patient outcomes. (EF)
3. Serves as the senior nursing advisor to executive leadership and the governing board regarding patient care, nursing services, quality outcomes, workforce planning, regulatory compliance, and strategic initiatives. (EF)
4. Provides executive oversight of assigned nursing, patient care, and other departments, as designated by the Chief Executive Officer.
5. Participates in organizational strategic planning, growth initiatives, service-line development, budgeting, resource allocation, facility planning, and executive operational decision-making. (EF)
Clinical Quality, Professional Practice & Patient Care6. Develops and oversees programs to measure and continuously improve nursing quality, patient safety, clinical outcomes, patient experience, and nursing-sensitive performance indicators. (EF)
7. Promotes evidence-based practice, nursing research, clinical innovation, and high-reliability principles to advance professional practice and support organization performance improvement.
8. Promotes patient advocacy, ethical nursing practice, culturally responsive care, and respect for patients' rights, dignity, values, and informed decision-making.
9. Ensures nursing personnel practice within applicable licensure requirements, organizational policies, professional standards, and their authorized scope of practice. (EF)
10. Fosters a professional practice environment that supports caregiver well-being, professional accountability, engagement, teamwork, retention, and excellence in patient care.
Regulatory, Accreditation & Compliance Oversight11. Directs and oversees efforts for departments of nursing and other areas of accountability to maintain compliance with applicable federal and state laws, Texas Board of Nursing requirements, CMS Conditions of Participation, accreditation requirements, professional practice standards, and organizational policies. (EF)
12. Maintains current knowledge of emerging trends, regulatory requirements, accreditation standards, and healthcare legislation affecting nursing practice and other fields of ownership.
Interdisciplinary Leadership & Operational Effectiveness13. Collaborates with the medical staff, hospital leadership, and other departments to develop patient care programs, policies, procedures, practice standards, and operational plans. (EF)
14. Builds effective and collaborative relationships among nurses, physicians, advanced practice providers, clinical leaders, and other members of the interdisciplinary patient care team.
15. Provides leadership for the evaluation, selection, implementation, and effective use of clinical technologies and information systems supporting nursing practice, patient safety, and patient care.
16. Uses clinical, workforce, financial, and operational data to evaluate performance, identify trends, allocate resources, and forecast future staffing, equipment, technology, and program needs. (EF)
17. Provides executive nursing leadership during emergencies, disasters, public health events, infectious disease outbreaks, and significant operational disruptions. Supports hospital emergency preparedness, response, recovery, and continuity-of-care efforts. (EF)
Financial Management & Resource Stewardship18. Oversees nursing and other areas of accountability operating and capital budgets and promotes cost-effective care, productivity, responsible resource utilization, and achievement of organizational financial goals. (EF)
19. Evaluates staffing, supplies, technology, equipment, and clinical operations to optimize resources utilization and support high-quality, cost-effective patient care.
Workforce Development & Nursing Leadership20. Establishes workforce planning strategies and staffing models that support patient acuity, clinical competency, quality outcomes, patient safety, regulatory requirements, and operational efficiency. (EF)
21. Develops and implements strategies for nursing recruitment, retention, workforce engagement, leadership development, mentoring, succession planning, leadership continuity, and career advancement. (EF)
22. Promotes nurse engagement, professional practice participation, shared decision-making, and open communication by creating opportunities for staff to contribute ideas, raise concerns, and participate in organizational improvement efforts in accordance with the hospital's reporting, compliance, and non-retaliation policies.
23. Establishes and maintains collaborative relationships with academic institutions and training programs to support workforce development, clinical education, recruitment, and nursing professional advancement.
Community, Professional & Organizational Representation24. Represents the organization and nursing services in relationships with medical staff leadership, county stakeholders, community partners, educational institutions, professional organizations, governmental agencies, and other designated groups. (EF)
25. Actively participates in hospital committees, board meetings, hospital-sponsored programs and activities, and civic community activities, as requested.
26. Maintains professional growth and development through attendance at seminars and workshops, participation in professional affiliations, and review of current applicable literature.
Hospital:- Adheres to organization-wide and other applicable policies and procedures.
- Day-to-day performance complies with the hospital's Service Excellence Behavioral Expectations.
- Performs within the prescribed limits of the hospital's Ethics, Compliance and Confidentiality Program guidelines.
- Performs within the professional Scope of Practice at all times.
Other Duties As Assigned:- Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Minimum Requirements
EDUCATIONAL REQUIREMENTSRequired: Bachelor's degree in Nursing (BSN), Master's degree in Nursing (MSN), Health Administration (MHA), Business Administration (MBA), Public Health (MPH), or related field
EXPERIENCERequired: Minimum seven (7) years progressive clinical and healthcare leadership experience an acute care hospital setting of similar size and complexity; minimum three (3) years of senior nursing leadership experience in an inpatient acute care hospital, including service as a CNO, ACNO, VP of Nursing, or high-level management over multiple patient care departments, or comparable nursing leadership role with accountability for clinical operations, quality outcomes, workforce management, and budget performance.
Preferred: Previous CNO or equivalent executive leadership; County-owned, public, district, or governmental healthcare organization; hospital experience, Meditech Expanse or other integrated electronic health record system
SPECIAL SKILLS AND ABILITIESRequired: Communication and relationship skills necessary to collaborate with board members, administration, management, and hospital personnel. Excellent management and supervisory skills, written and verbal communication, and organizational and time management skills. Strong computer skills, including spreadsheets, email, calendars, and internet applications in a windows environment with Microsoft Office Applications such as Excel, Word, PowerPoint, Outlook, etc., working knowledge of nursing systems such as Meditech, productivity, and scheduling systems.
LICENSURE / CERTIFICATION REQUIREMENTSRequired: Current, active, and unencumbered Registered Nurse (RN) license from an accredited school of nursing to be able to practice in the State of Texas
Preferred: NE-BC (Nurse Executive-Board Certified), CENP (Certified in Executive Nursing Practice), or FACHE (Fellow of the American College of Healthcare Executives)
BENEFIT OFFERINGSHealth- Medical, Dental, Vision
- STD, LTD Disability
- Supplemental Life, AD&D
- Flexible Spending (FSA)
- Employer paid life insurance
Retirement/Investment- Defined Benefit Pension Plan
- 457(b) Deferred Compensation
Well-Being Benefits- Paid Time Off & Sick leave
- Bereavement leave, Jury Duty/Witness Service
- Hospital-paid & administered annual immunizations
- HealthPlex (gym) membership discount
- YMCA partnership discount for childcare
- Employee Assistance Programs
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