Chief Leadership Officer

Chief Leadership Officer Role Purpose The Chief Leadership Officer (CLO) exists to develop strong leaders, ensure operational excellence, and steward the business well. This role leads with a servant's heart and an operator's mindset-driving people development, food safety, operational consistency, and financial performance while supporting business growth and long-term success. Primary Responsibilities • Leadership & Culture: Develop, coach, and retain leaders who live out Chick-fil-A's Core Values while modeling servant leadership. • Operational Excellence: Ensure consistent execution of Chick-fil-A systems, standards, and brand expectations across all dayparts. • Food Safety: Champion food safety as a non-negotiable priority and hold leaders accountable to training, certification, and compliance. • Financial Stewardship: Lead with strong understanding of profit and loss, labor management, food cost, and controllable expenses. • Systems & Development: Develop and refine systems that improve consistency, efficiency, and scalability. • Business Growth: Support sustainable growth by strengthening leadership capability, systems, and performance. • Leadership Alignment: Align leadership execution with ownership vision through clear communication, accountability, and follow-through. Measures of Success • Confident, values-driven leaders who own people and results • Consistent food safety and operational excellence • Strong financial performance and stewardship • Scalable systems that support growth • Engaged team members and a remarkable guest experience Work schedule • 8 hour shift • Weekend availability • Overtime Benefits • Paid time off • Flexible schedule • Health insurance • 401(k) • Employee discount • Paid training • Mileage reimbursement