Under the administrative direction of the Executive Officer, the Chief, Filing Division is responsible for the policy development and management of the Filing Division. The incumbent provides overall direction, coordination and evaluation of filing program policies for voluntary and non-voluntary return filing including processing and service functions. The incumbent is a member of the Executive Management Team and works closely with the Executive Officer, Chief Counsel, and Division Chiefs (Governance Council) in developing and implementing tax filing policies with a broad view of the effect of those policies on all internal programs and external parties. The incumbent works closely with others affected by tax filing policy including taxpayers, practitioners, representatives, and federal as well as other state and country taxing authorities. The Filing Division consists of over 1700 permanent full-time positions and approximately 500 part time and temporary employees whose mission is to provide citizens with resources and services to enable the accurate filing of income tax returns and payments. The division chief oversees four bureaus and the processing of over 21 million returns, 15 million payments and $65 billion annually.
You will find additional information about the job in the Duty Statement .
Working Conditions This position is eligible for limited remote-working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of four days per week for all positions including those that are eligible for telework.
Minimum Requirements This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.
Additional Documents - Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-536774
Position #(s):
564-706-7500-XXX
Working Title:
Chief, Filing Division, CEA C
Classification:
C. E. A. $13,472.00 - $16,061.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Career Executive Assignment - Non Tenured, Full Time
Special Requirements - The position(s) require(s) a Background Investigation be cleared prior to being hired.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 11/10/2026
Who May Apply
Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Franchise Tax Board
Classification and Hiring Unit
Attn: Exams Unit - Alyse Werlich
P.O. Box 550
Sacramento , CA 95812-0550
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Franchise Tax Board
Classification and Hiring Unit
Exams Unit - Alyse Werlich
9646 Butterfield Way
Sacramento , CA 95827
Drop-off at Welcome Center in Main Lobby (May be non-operational on weekends and holidays)
07:00 AM - 06:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
The Statement of Qualification is a narrative discussion of how the candidate's education, training, experience, and skills meet the minimum and desirable qualifications to qualify them for the position. The Statement of Qualifications serves as a documentation of each candidate's ability to present information clearly and concisely in writing and should: - Be typed using Arial Regular 12-point font.
- 1-inch margins.
- Be no more than three pages in length.
- Specifically answer each item separately and number them on the Statement of Qualifications in the same order as the Desirable Qualifications.
Applicants who fail to submit the Statement of Qualifications will be eliminated from the examination process. Cover letters and resumes do not take the place of SOQs. Applicants who do not follow these requirements may be disqualified from the examination.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Examination Qualification Requirements All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement.
Note: Eligibility to take a CEA examination does not require current permanent status in the civil service.
General Qualifications
State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment, and ability to work cooperatively with others.
Knowledge and Abilities Applicants must demonstrate the ability to perform high administrative and policy - influencing functions effectively. Such overall ability requires possession of most of the following more specific knowledge and abilities:
- Knowledge of the organization and functions of California State Government including the organization and practices of the Legislature and the Executive Branch; principles, practices, and trends of public administration, organization, and management; techniques of organizing and motivating groups; program development and evaluation; methods of administrative problem solving; principles and practices of policy formulation and development; and personnel management techniques; the department's or agency's Equal Employment Opportunity Program objectives; and a manager's role in the Equal Employment Opportunity Program.
- Ability to plan, organize, and direct the work of multidisciplinary professional and administrative staff; analyze administrative policies, organization, procedures and practices; integrate the activities of a diverse program to attain common goals; gain the confidence and support of top level administrators and advise them on a wide range of administrative matters; develop cooperative working relationships with representatives of all levels of government, the public, and the Legislature and Executive branches; analyze complex problems and recommend effective courses of action; and prepare and review reports; and effectively contribute to the department's or agency's Equal Employment Opportunity objectives.
These knowledge and abilities are expected to be obtained from the following kinds of experience with substantial participation in the formulation, operation and/or evaluation of program policies (experience may have been paid or volunteer; in State service, other government settings, or in a private organization):
CEA Level A - Responsible for broad administrative and program activities, including the execution and/or evaluation of program policies.
CEA Level B - Responsible for extensive managerial and program administration or broad program manager experience with substantial participation in the formulation, operation, and/or evaluation of program policies.
CEA Level C - Responsible for extensive highly professional influence and contributes to program, policy, and the methods to provide professional services needed to set policies, to meet the mission of the State department and often exercising technical and or professional skills that are required at this level.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of interpersonal dynamics in the workplace, including workforce diversity, employee inclusion and engagement, and the need for open communication and trust. Skill to communicate and cooperate with others who have diverse cultural or demographic backgrounds and make them feel included and respected. Skill to distill key points from complex information and pass it on to others, as appropriate, in a way that is easy to understand. Knowledge of the purpose of the Department including its statutory mandates, its customers, its products and/or services and its measures of mission effectiveness. Knowledge of the management principles for effective recruitment, selection, development and retention of competent staff; includes making appropriate assignments and managing staff performance. Ability to engage staff in a collaborative way to empower them and create a positive work environment and increase productivity. Ability to recognize and value diversity and take positive steps to increase the cultural competency of staff. Knowledge of the Department's Equal Employment Opportunity Policy, Sexual Harassment Policy, Zero Tolerance for Workplace Violence Policy, and other guidelines on personal conduct. Skill to obtain the relevant facts and information needed in a crisis, convey a sense of confidence and commitment to a successful outcome and earn the trust of others. Skill to use applicable professional standards and established procedures and policies when taking action and making decisions. Results Oriented: Exhibits a strong sense of urgency about solving problems and accomplishing work. Knowledge of strategic planning processes including assessing organizational strengths, weaknesses, opportunities and threats, obtaining input from staff, customers and stakeholders and developing action plans incorporating all relevant information. Ability to recognize when change is required, be resourceful, and take initiative to involve the proper people in determining the feasibility of change and the best course of action. Examination Information The results of this examination may be used to fill subsequent vacancies in this position within the next twelve months.
If you meet the requirements stated in this announcement, you may take this competitive examination. Possession of the Examination Qualifications requirements does not assure a place on the eligible list. Your performance in the examination will be compared with the performance of others who take this examination, and all successful candidates will be ranked according to their scores.
A minimum rating of 70% must be attained in the Examination to obtain list eligibility for this position. All candidates will receive written notification of their examination results.
The results of this examination will only be used to fill this position. Applications will be retained for twelve months.
Hiring interviews for the Job may be conducted with the most qualified candidates.
The examining Department reserves the right to revise the examination plan to better meet the
