Chief Executive Officer

THE POSITION

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is seeking a mission-driven and experienced individual to lead as the Chief Executive Officer (Mental Health Superintendent 1) of Capitol Region Mental Health Center (CRMHC), a state operated Local Mental Health Authority (LMHA). This role is responsible for the executive management of direct service programs within the Greater Hartford area.

The CEO will guide CRMHC's clinical and administrative operations, foster a culture of recovery and wellness, and ensure the delivery of high-quality, patient-centered care. The ideal candidate will have experience leading complex behavioral health programs, along with demonstrated strengths in financial stewardship, quality improvement, and workforce development.

CRMHC is a community based mental health center operated by DMHAS, providing a broad range of innovative clinical and community support services to individuals with psychiatric disabilities, often with co-occurring substance use disorders. CRMHC serves more than 1,800 clients annually and operates with a unionized staff of over 200. Services include a sixteen bed hospital level of care, Mobile Crisis, Assertive Community Team, Young Adult Services, Forensics and Jail Diversion, Deaf & Hard of Hearing, Peer Supports, Community Supports and Behavioral Home Health. Additionally, CRMHC has ties to 18 affiliate organizations serving approximately 3,000 clients, as well as memorandums of understanding with the City of Hartford and UConn.

HIGHLIGHTS

• DIVISION: Capitol Region Mental Health Center (CRMHC)
• LOCATION: Hartford, CT
• SCHEDULE: Full-Time, 40 hours per week, First Shift, Monday through Friday
• POSITION NUMBER: 25740

WHAT WE CAN OFFER YOU

• Visit our new State Employee Benefits Overview page!
• Professional growth and development opportunities
• A healthy work/life balance to all employees

IN THIS ROLE, YOU WILL:

• Lead and Supervise: Provide oversight and guidance of Capitol Region Mental Health Center, as well as the clinical and administrative leadership team. Monitor facility service utilization data to confirm compliance with required standards and timely expectations of services to be delivered, develop and adhere to productivity expectations of all services.
• Ensure Quality Care: Ensure that the Greater Hartford area population and DMHAS target populations receive appropriate and effective services. Develop and secure development and compliance of systemic performance standards.
• Implement Policy & Standards: Put Agency program, policies and mission into practice within the Network. Facilitate the development of performance standards for private non-profit agencies and monitor service utilization data to confirm compliance with required standards.
• Foster Collaboration: Build and maintain strong partnerships across areas and engage with local advisory groups, behavioral health organizations, advocacy groups, and consumer action teams.
• Manage Operations: Oversee compliance with bargaining unit contracts. Prepare annual operating plan and ensure efficient and effective operations to maintain fidelity to the Network's budget, timeliness of services rendered, adherence to mission centric community expectations.
• Workforce Planning: Lead workforce strategies that prioritize client and family involvement in service delivery and decision-making, developing clinically trained staffing, effective and efficient strategies for productivity measures, create team decision-making for sound clinical outcomes.
• Continuous Improvement: Identify and address service gaps through strategic planning and implementation, program monitoring, corrective action plans, performance improvement plans, and adherence to Office of the Commissioner's strategic goals and objectives.
• Consumer Advocacy: Implement the DMHAS grievance process to ensure timely and appropriate resolution of concerns raised by clients, families, and agencies.

PLEASE NOTE

• A comprehensive medical examination, including a drug screening, will be required of all applicants upon a conditional offer of employment.
• All state employees must adhere to Connecticut's Policy for a Drug Free Workplace.

Selection Plan

FOR ASSISTANCE IN APPLYING:

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.

BEFORE YOU APPLY:

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. If you would like to request an exception, email DAS.SHRM@ct.gov.
• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

• Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

• Some email providers may experience delays or issues delivering messages. To avoid missing important updates-such as referral questionnaires or interview scheduling links-please check your Personal Status Board regularly.
• For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select "Update My Contact Information."
• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Mental Health and Addiction Services this class is accountable for developing and directing the clinical and administrative programs and operations of a mental health facility, hospital or community mental health center.

EXAMPLES OF DUTIES

• Plans, develops and directs clinical and administrative program at a mental health facility, hospital or community based mental health center in accordance with policies established by the governing body;
• Participates in planning and development of regional mental health service systems;
• Participates in policy and subcommittee meetings;
• Presides at administrative conferences with department heads to formulate policies to meet regional needs;
• Develops and monitors programs;
• Establishes and monitors procedures for facility;
• Confers with visitors, relatives, and professional consultants regarding patients and clients and agency practices;
• Ensures conformance of all facility procedures and programs with relevant statues and regulations;
• Directs preparation and management of budget in conjunction with department heads;
• Assures continued facility accreditation by Joint Commission on the Accreditation of Hospitals;
• Leads the recruitment and hiring of staff, including outreach, interview and selection;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
  • and ability to apply management principles and practices;
  • relevant state and federal laws, statutes, and regulations;
  • behavioral health policies and systems;
  • principles and practices of public and/or health care administration;
  • managed health care systems;
  • mental health program planning and development;
• Knowledge of quality assessment and/or improvement techniques and accreditation body standards;
• Considerable
  • interpersonal skills;
  • oral and written communication skills;
• Considerable ability to collaborate within department, state, community, and agency constituent groups;
• Ability to analyze fiscal data and prepare budgets.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

A Master's degree or higher in a health related field and at least six (6) years of managerial experience in hospital, health or mental health administration.

PREFERRED QUALIFICATIONS

• Current licensure as a clinical social worker, professional counselor, marital and family therapist, or clinical psychologist.
• Experience overseeing compliance and privacy responsibilities of a healthcare agency.
• Experience working within a senior management team, overseeing multidisciplinary teams of staff and departments.
• Experience leading and implementing the mission & vision of a healthcare organization.
• Experience in a management capacity directing programs and operations of behavioral health or health care services.
• Experience in data analysis of services delivered, productivity of service providers, clientele outcomes, community needs assessment(s).

NOTE:

Managerial capacity is defined as formulating program goals and objectives, developing and implementing program procedures, initiating program policies and developing and monitoring a budget.

SPECIAL REQUIREMENTS

• Incumbents in this class may be required to possess the appropriate current license in one of the following areas: clinical social work, marital and family therapist, professional counselor, registered nurse, clinical psychologist, alcohol and drug abuse counselor, medicine or psychiatry.
• Incumbents in this class may be required to travel.