The CEO plays a vital role in guiding the hospital's operations through inspiring leadership, strategic vision, and effective management. This position is essential in supporting the hospital's mission, vision, values, and goals while ensuring compliance with all applicable laws and regulations. The CEO works closely with the Senior Vice President of Hospital Operations at CHC and the Hospital Board.
The CEO is accountable for managing a financially sound annual operating budget and long-term capital expenditure plan, hiring and retaining qualified staff, managing risk, and leading performance improvement initiatives. The CEO will focus on quality patient-centered care, growth planning, and fostering positive community and employee relations while serving as a visible leader within the hospital district and the community.
Major Responsibilities:- Establishes and communicates a clear and compelling vision. All stakeholders should know the hospital's mission, vision, and priorities.
- Is responsible for the operational, strategic, financial and clinical performance of the hospital district.
- Works with district board, senior management team, physicians and staff to develop, implement, and update strategies and opportunities for growth and improvement to support the hospital's mission and respond to external and internal issues.
- Develops strong leadership and positive rapport with peer hospitals and community wide physicians to nurture medical staff relationships and drive physician engagement.
- Engages with hospital staff, providers and leadership colleagues in an approachable and respectful manner, soliciting and encouraging feedback and a collaborative spirit.
- Leads the hospital district management team in achieving its goals for quality care, patient, physician and employee satisfaction, and continued financial stability.
- Maintains the hospital district's compliance with all regulatory and legal requirements.
- Attracts and retains physicians; maintains high levels of physician satisfaction.
- Develops new business opportunities.
- Implements Board education and development programs through internal and external resources.
- Takes a proactive approach to managed care, healthcare reform and related issues.
- Participates in and represents the hospital in professional, civic, and service organizations.
Safety and Quality of Care:- Leads and maintains a culture of safety and quality including a safe functional environment.
- Provides opportunities for all who work in the hospital to identify safety and/or quality issues, bring issues to management's attention, and participate in safety and quality initiatives and planning.
- Works closely with the medical staff to ensure quality care, resolve conflicts and remove barriers to physicians admitting and referring to the hospital.
Financial Management:- Oversees the preparation and management of sound operating, project and capital budgets.
- Meets budget-critical financial metrics.
- Ensures the utilization of sound accounting systems, treasury activities, risk management, financial controls, productivity measures, reimbursement principles and contracting.
Human Resources:- Ensures the availability of adequate numbers of competent staff (including physicians and contract labor) that are properly credentialed, educated, trained, motivated and engaged.
- Directs performance management systems including policies/practices for providing timely feedback, recognizing excellence and dealing with problem behavior and poor performance.
Operations Management:- Collects and analyzes data from internal and external sources regarding current way of doing business and clinical processes.
Information Management:- Ensures effective collection, categorization, filing, management, privacy, confidentiality, security, redundancy, retrieval and reporting capabilities of all data and information used by the hospital.
- Guides the development of plans for meeting the growing demands of information management and the development of information technology especially relevant to healthcare.
General Duties- Participates in meetings that affect the hospital district.
- Keeps abreast of new legislative information that impacts the acute care and long term care venue.
Supervisory Responsibilities- Manages subordinate leader(s) who supervise employee(s) and/or supervise individual contributors as appropriate.
- Defines and communicates performance expectations.
- Plans, assigns and directs work: follows up to assesses achievement of results.
- Evaluates performance; coaches employees on an ongoing basis and takes developmental action as needed.
- Rewards and recognizes notable performance.
- Addresses complaints, resolves problems and addresses unacceptable behavior promptly.
- Attracts, develops and retains talent.
- Carries out supervisory responsibilities in accordance with CHC's/hospital's policies and applicable laws.
RequirementsEducation:- Bachelors level degree required, with graduate degree, preferably an MHA/MBA/MPH/MS.
- A Fellow in the American College of Healthcare Executives is preferred, but not required.
Prior Experience:- A healthcare executive with 5+ years' senior leadership experience.
- Prior CEO/COO experience preferred in a rural community setting.
- Leadership and experience in a rural environment with a track record of effective operational, financial, business development, and strategic skills.
- Must have a track record of proactively developing positive relationships with physicians, employees, Board members and community leaders.
- Critical Access Hospital experience is a plus.
- Must have a track record of leading staff to provide safe quality patient care.
Skills and Knowledge- Ability to demonstrate success with community relations/marketing of a hospital to the community and serve as an ambassador, a positive role model, and mentor for both the hospital district and community.
- Demonstrates a strong financial acumen in not-for-profit healthcare to include a good understanding of the financial implications of healthcare reform and governmental payers.
- Ability to build and maintain successful physician relationships.
- Ability to raise/maintain high physician, employee and patient satisfaction scores.
- Possesses superior interpersonal and communication skills with all stakeholders and cultivates a culture of transparency and communication.
- Operates with a sense of urgency to improve all areas of hospital operations.
- Ability to establish and communicate a clear and compelling vision, navigate change and is open to new ideas.
- Ability to work with community leaders, physicians and others to assess community healthcare needs while building a positive hospital image and market hospital services.
- Ability to produce quality results and foster continuous quality improvement.
- Proficient team builder who knows how to engage the medical staff, employees, volunteers and the communities served.
- Ability to be diplomatic and possess a high degree of political savvy.
- Ability to define goals and develop strategic opportunities for the betterment of the hospital district.
- Ability to mentor and cultivate a talented management team.
- Ability to be trustworthy and possess/utilize a core set of ethical values.
- Proficient knowledge of all related acute care, legal, regulatory and financial requirements.
BenefitsAbout Yoakum Community Hospital:Yoakum Community Hospital, Yoakum, Texas, is a 23-bed Critical Access Hospital that has provided healthcare and served neighbors in Yoakum and the surrounding areas since 1922.
With a strong legacy of healthcare, Yoakum Community Hospital provides a broad range of inpatient and outpatient healthcare services to meet the evolving health care needs of our community. These services include laboratory, rehabilitation, imaging, emergency and urgent care, general medicine, diabetes education, treatment for sleep disorders, surgery, cardiology, and the many specialty physicians who schedule patient appointments at the YCH Outpatient Clinic.
The hospital holds designation as the only Level IV trauma center in the area. We believe this recognition indicates the quality of care and our ongoing commitment to patients in Yoakum and the surrounding communities.
BenefitsBenefits include a competitive salary, relocation package along with incentive compensation plan, 401(k) savings and match, and a comprehensive health and welfare benefits package.
CHC is a tobacco and drug free workplace.
