Chief Executive Officer (CEO)

Goodwill of the Olympic and Rainier Region

$150K — $200K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; advanced degree preferred.
  • Senior executive leadership experience in a nonprofit or mission-driven sector.
  • Proven ability to manage significant operating budgets and fiscal accountability.
  • Experience overseeing retail or revenue-generating operations alongside mission programs.
  • Strong governance experience with a Board of Directors in a policy-based model.
  • Background in organizational transformation, tech adoption, and service delivery evolution.
  • Deep understanding of workforce development and community engagement best practices.
  • Commitment to Goodwill's mission and values, especially equity, diversity, and inclusion.

Responsibilities

  • Lead overall strategic direction and operational performance of the organization.
  • Represent Goodwill publicly and uphold its mission and values.
  • Manage execution of board-approved strategies for long-term organizational goals.
  • Drive fiscal sustainability while ensuring adherence to budgetary constraints.
  • Cultivate relationships with diverse stakeholders across sectors to foster collaboration.
  • Engage with employees and communities throughout the 15-county service region.
  • Oversee organizational transformation initiatives, including technology and service delivery.

Benefits

  • Medical, Vision, Dental & Life Insurance for employees and dependents.
  • 401(k) Retirement Plan.
  • 80 hours of vacation annually after 1 year.
  • 10 paid Holidays annually.
  • 8 days of prorated sick leave per year.
  • Access to childcare benefits through Upwards.
  • Parental leave covered by sick/vacation hours.
  • Merchandise discounts for all employees.
  • Opportunities for career growth through internal promotions.
Full Job Description
The President & Chief Executive Officer (CEO) serves as the chief executive and general manager of Goodwill of the Olympics and Rainier Region, accountable to the Board of Directors for the overall leadership, strategic direction, operational performance, and financial sustainability of the organization. The CEO leads the development and execution of board-approved strategy, represents Goodwill publicly, and ensures the mission, values, and long-term goals of the organization are achieved.

To Apply:

To view the entire job description and qualifications, click here.

Qualifications
  • Bachelor's degree required; advanced degree or continued executive education preferred.
  • Senior executive leadership experience in a complex nonprofit, social enterprise, or mission-driven organization.
  • Demonstrated success managing large operating budgets and ensuring fiscal account ability; experience with organizations of similar scale strongly preferred.
  • Demonstrated experience overseeing retail or revenue-generating operations alongside mission programs and services highly preferred.
  • Strong governance experience working with a Board of Directors in a policy-based governance model.
  • Experience leading organizational transformation, including technology adoption, ecommerce, and evolving service delivery models.
  • Knowledge of workforce development, fund development, and community engagement best practices.
  • Deep alignment with Goodwill's mission and a demonstrated commitment to antiracism, equity, diversity, and inclusion.
  • High ethical standards, integrity, and accountability in leadership practice.
  • Regular travel throughout the 15-county service region to tour stores and engage with employees.
  • A mission-centered executive who brings genuine alignment with Goodwill's values and translates mission into measurable out
    comes across all facets of the organization.
  • A strategic and visionary thinker with the ability to lead long-range planning while navigating a complex external environment with
    steadiness and clarity.
  • A charismatic and inclusive leader who can engage and inspire a diverse workforce of 1,300+ employees and a wide range of community stakeholders from all backgrounds.
  • Superior written and verbal communication skills, with equal aptitude in one-on-one conversation and large-audience settings.
  • A business-minded operator with financial acumen and the creativity to identify and pursue revenue diversification strategies that sustain the mission over the long term. Culturally humble and equity-committed, with a demonstrated track record of advancing antiracism and inclusion at every level of an organization.
  • A collaborative community builder with the ability to cultivate and sustain trust across sectors -- nonprofit, government, business,
    and philanthropy.
  • A well-nuanced listener who assimilates in formation quickly, builds trust naturally, and leads with empathy and authenticity.
  • An effective problem solver with exceptional judgment and the ability to manage complex, multi-dimensional challenges with grace.

We Have You Covered! Benefits Offered:
  • M/V/D & Life Insurance for you and your dependents
  • 401(k) Retirement Plan
  • Vacation (1-4 Years: 80 hours annually)
  • 10 paid Holidays annually
  • 8 days prorated sick leave annually
  • Access to Childcare Benefits through Upwards
  • Parental leave covered by sick/vacation hours
  • All employees receive merchandise discounts
  • We strongly believe in promoting from within, and have multiple avenues for career growth

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Language Skills: Ability to read and interpret hard data and metrics. Ability to write creatively and articulately with an emphasis on tact and diplomacy. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills: Ability to calculate figures and amounts such as: addition, subtraction, multiplication, division, percentages, and average. Ability to apply concepts of basic algebra when working on spreadsheets. Ability to create and manage departmental budget.

Computer Skills: To perform this job successfully, an individual should have knowledge Microsoft Office products, specifically Word and Excel and PowerPoint, as well as donor and customer databases.

Other Skills and Abilities: Comprehensive understanding of all aspects of strategic marketing with strong fundraising experience. Ability to plan and have a team approach.

Certificates, Licenses, Registrations: Washington State Driver's License required.

Other Qualifications: Collaborative and self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach with bias to action; and ability to build effective working relationships.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, talk, hear and type. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment: The noise level in the work environment is usually moderate.

Employees must be able to perform the essential functions of this position with or without reasonable accommodation.

Goodwill gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position.

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