Position SummaryOak Hill is seeking a dynamic, strategic, and mission-driven
Chief Administrator for Community Programs to provide executive leadership for one of Connecticut's largest community-based service systems.
Reporting directly to the President & CEO and serving as a member of the Senior Leadership Team, the CACP oversees residential and community-based programs operating across more than 59 locations, serving individuals throughout multiple communities. This role leads a high-performing management team and provides strategic, operational, clinical, and financial oversight to ensure exceptional, person-centered services and sustainable organizational growth.
Key ResponsibilitiesStrategic & Operational Leadership- Provide executive leadership for residential and community-based programs.
- Ensure high-quality, person-centered service delivery.
- Drive operational excellence, regulatory compliance, and financial performance.
- Balance long-term strategic planning with day-to-day operational oversight.
- Monitor performance metrics and implement continuous improvement initiatives.
- Utilize data and industry trends to identify opportunities for innovation and growth.
- Participate in leadership coverage and emergency response as required.
Leadership Development & Organizational Effectiveness- Lead, mentor, and develop a large multidisciplinary leadership team.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Support workforce development and succession planning initiatives.
- Strengthen organizational alignment through effective communication and leadership.
- Contribute to enterprise-wide strategic planning and decision-making.
Community & Stakeholder Engagement- Serve as a visible ambassador for Oak Hill within the community.
- Build and maintain relationships with families, guardians, funding agencies, service providers, and community partners.
- Collaborate with state and regulatory agencies, including DDS, DSS, HUD, and other stakeholders.
- Partner with internal departments to support organizational priorities and community engagement efforts.
Financial & Regulatory Oversight- Oversee community program budgets, forecasting, and resource allocation.
- Monitor financial performance and implement corrective actions as needed.
- Ensure compliance with all applicable federal, state, and local regulations.
- Lead efforts to maintain licensing, accreditation, and quality standards.
- Promote organizational transparency, accountability, and operational integrity.
QualificationsRequired Education & Experience- Master's degree in Human Services, Business Administration, Healthcare Administration, Public Administration, or a related field.
- Minimum of 10 years of progressively responsible leadership experience.
- At least 5 years of senior-level management experience overseeing large programs, departments, or service systems.
- Equivalent combinations of education and experience may be considered.
Required Knowledge & Skills- Experience managing complex budgets and financial operations.
- Strong knowledge of Medicaid-funded services and associated regulatory requirements.
- Experience supporting individuals with intellectual and developmental disabilities or related populations.
- Demonstrated success leading operational improvement and organizational change initiatives.
- Exceptional leadership, communication, and stakeholder management skills.
- Strong analytical, financial, and problem-solving abilities.
- Ability to manage competing priorities and navigate complex environments effectively.
- Experience responding to operational issues and crisis situations.
- Commitment to person-centered care, diversity, equity, inclusion, and community integration.
- Ability to participate in on-call leadership coverage and support emergency operations 24/7 as needed.
Preferred Qualifications- Experience leading large, multi-site human services, healthcare, behavioral health, or disability services organizations.
- Experience working with nonprofit organizations and community-based service systems.
- Track record of building high-performing teams and developing future leaders.
What We Offer- Affordable Medical, Dental, and Vision Insurance
- 403(b) Retirement Plan with 9.5% Employer Contribution
- Employer-Paid Long-Term Disability Insurance
- Life Insurance Options
- Generous Paid Time Off, Including:
- 5 Weeks Vacation
- Personal Time
- Sick Time
- 12 Paid Holidays
- The salary range for this position is $175,000 to $215,000.
If you are a collaborative, mission-driven executive leader who is passionate about advancing person-centered services and strengthening communities, we encourage you to apply and help shape the future of Oak Hil
