Position SummaryAs a Smart City Realty
Team Lead, you lead from the front-consistently generating a strong personal pipeline of buyers and sellers while developing and mentoring a team of Realtors. Your personal production sets the standard, showing your team how to prospect, convert, and close business at a high level. You create a culture of accountability, collaboration, and learning by showing up consistently and with intention.
Reports To: General Manager (market-level accountability)
Dotted Line: Managing Broker (contract and compliance oversight)
Essential Functions:Lead by Example - Drive Production and Model Success- Consistently generate and manage a growing pipeline of buyer and seller clients, demonstrating best practices for building a high-performing real estate business.
- Set personal and team revenue and transaction goals; track progress and hold yourself accountable to exceeding them.
- Earn commission from both your own production and your team's closed transactions.
- Maintain deep contract knowledge and local market expertise to guide clients confidently and competently through buying or selling.
Be Present - Mentor, Coach, and Support Your Realtors®- Host regular working sessions and training opportunities to develop your team's skills and confidence.
- Suggest and organize weekly local co-working meetups to foster collaboration and accessibility.
- Be available in the office as a hands-on leader to answer questions, provide feedback, and build community.
- Provide 1:1 coaching and ongoing support for your team's transaction management, client communications, and deal strategy.
Build Relationships - Grow Your Team and Brokerage- Recruit, onboard, and train Smart City Apartment Locators ready to transition into full-service residential sales.
- Proactively recruit external Realtors® who align with Smart City's culture and values.
- Strengthen relationships with other real estate professionals and brokerages to enhance Smart City's market reputation.
Deliver World-Class Client Experiences- Engage with potential clients and guide them through a hyper-personalized buying or selling journey using the MLS and your local expertise.
- Manage client relationships and communication throughout the full transaction lifecycle
- Uphold all six fiduciary duties (Accounting, Care, Confidentiality, Disclosure, Loyalty, and Obedience) in every client interaction.
- Represent Smart City Realty with professionalism and enthusiasm in all client, agent, and industry touchpoints.
Live the Brand- Embody Smart City's core values in your day-to-day work, leadership style, and client service approach.
- Champion Smart City Realty's mission and vision as you help grow its presence, performance, and impact in the Chicago market.
Required Education and Experience:- Licensed Real Estate Agent.
- Realtor® member.
- $8M in the past 12 months OR $10M total closed sales volume OR 30 closed sales transactions
- Chicago neighborhood experience with expertise in identifying comps, coming soon/off-market availability, and fair market values.
- Negotiation expertise with proven success in multiple offer situations.
Smart City's Core Values: - Honor Bound - We do what we say we're going to do, and we don't need to wear a suit and tie to do it.
- Overachievers - We always go the extra mile.
- Never Settle - We are constantly striving for growth, both personally and professionally.
- Optimistic - We are a genuine force of positivity, not like rainbows and butterflies, but like, life is good.
- Real People- We treat everyone like friends, and we're real human beings who make mistakes sometimes. Let's learn from it and move forward.
