OpenAI

ChatGPT Performance Engineer

OpenAI$130K — $180K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in software engineering with a focus on performance or reliability of distributed systems.
  • Proficiency in performance profiling tools and tracing systems.
  • Experience optimizing performance across multiple system layers (e.g., database, networking, application runtime).
  • Strong understanding of operating system internals, including memory management and scheduling.
  • Contributed to observability, benchmarking, or performance infrastructure at scale.
  • Track record of navigating ambiguity and aligning stakeholders on performance objectives.
  • Commitment to simplicity, rigor, and teamwork in solving complex problems.

Responsibilities

  • Analyze and optimize performance across various system layers.
  • Develop tools and metrics for deep observability into system performance.
  • Collaborate with infra, platform, and product teams to define performance goals.
  • Influence architecture decisions to enhance efficiency and scalability.
  • Lead investigations into performance regressions and scalability issues.
  • Drive performance testing strategies and establish latency/throughput SLAs/SLOs.
  • Contribute to systemic improvements across mission-critical products.

Benefits

  • Opportunity to work with cutting-edge technology in high-scale environments.
  • Collaborative cross-functional team environment.
  • Focus on measurable impact and continuous improvement.
  • Engagement in complex systems problem-solving.
  • Flexibility in navigating ambiguous situations.
Full Job Description
About the Role

OpenAI is looking for an experienced Performance Engineer to help us scale the performance, reliability, and efficiency of our systems. In this role, you'll apply deep technical expertise to optimize infrastructure and application-level performance across mission-critical products like ChatGPT and our developer API. You'll work cross-functionally with teams building core services, training models, and developing real-time user experiences to push our latency, throughput, and cost-efficiency to the next level.

We are looking for engineers who thrive in ambiguous environments, value deep systems understanding, and are motivated by delivering measurable impact. This is a highly technical, individual contributor role focused on root-cause analysis, profiling, instrumentation, and architecture-level performance improvements across our stack.

In this role, you will:
  • Analyze and optimize performance across application, middleware, runtime, and infrastructure layers-networking, storage, Python runtime, GPU utilization, and beyond.
  • Develop tooling and metrics that provide deep observability into system performance.
  • Collaborate closely with infra, platform, training, and product teams to identify key performance goals and drive systemic improvements.
  • Influence architecture and design decisions to prioritize latency, throughput, and efficiency at scale.
  • Lead investigations into high-impact performance regressions or scalability issues in production.
  • Drive performance testing strategies and help define SLAs/SLOs around latency and throughput for critical systems.
You might thrive in this role if you:
  • Have 7+ years of experience in software engineering with a strong track record in performance or reliability of high-scale distributed systems.
  • Are deeply comfortable with performance profiling tools and tracing systems.
  • Have experience optimizing performance across one or more layers of the stack (e.g., database, networking, storage, application runtime, GC tuning, Python/Golang internals, GPU utilization).
  • Have a strong understanding of OS internals, scheduling, memory management, and IO patterns.
  • Have contributed to observability, benchmarking, or performance-focused infrastructure at scale.
  • Have demonstrated success navigating ambiguity and aligning stakeholders around performance goals.
  • Value simplicity, rigor, and collaboration when solving complex systems problems.


About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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