5+ years of proven sales experience in private aviation charter or related services.
Existing book of business with active client relationships and the potential for expansion.
Ability to develop and maintain high-trust relationships with clients.
Experience with charter quoting, scheduling, and tracking software.
Strong commercial judgment balancing client and company needs.
Exceptional oral and written communication skills with a professional demeanor.
Self-directed, highly organized, and able to work independently.
Responsibilities
Execute the charter sales strategy and meet sales goals in collaboration with senior management.
Manage and grow existing client relationships through ongoing communication and support.
Prospect and generate new charter clients via various outreach methods.
Quote, sell, and manage charter trips with urgency and high accuracy.
Ensure alignment with operations for effective client experiences and service delivery.
Track market trends and competitor activity to identify business opportunities.
Record sales activities and communications in the CRM for transparency and continuity.
Benefits
Collaborative team environment with strong support from senior management.
Opportunities for professional growth and career progression within the company.
Access to resources for client relationship development and sales operations.
Engagement in strategic initiatives that directly impact sales success.
Full Job Description
Position Description Charter Sales Manager
Position Description The Charter Sales Manager is responsible for selling on-demand charter trips, expanding and retaining client relationships, and converting qualified opportunities through the full sales cycle-from lead to quote to close to repeat business-while collaborating closely with Operations to ensure seamless client experience. This role is expected to bring an existing book of business and grow it meaningfully over time.
Reporting This position reports to the VP of Global Sales.
Responsibilities
Execute charter sales strategy and monthly/quarterly sales goals in partnership with the VP of Global Sales.
Manage and grow an existing book of business; deepen relationships through consistent, high-touch communication and proactive trip planning support.
Prospect and develop new charter clients through outbound efforts, referrals, events, and strategic partnerships.
Quote, sell, and coordinate charter trips with accuracy and urgency, maintaining high conversion rates and strong margins.
Maintain strong alignment with Flight Operations to ensure feasibility, pricing integrity, schedule coordination, and an excellent end-to-end customer experience.
Monitor market and competitor activity (pricing, positioning, fleet shifts, and client trends) to identify opportunities and protect revenue.
Accurately track pipeline activity, trip history, and communications in company systems/CRM to ensure visibility and continuity.
Collaborate with Marketing to support campaigns, events, and initiatives that drive charter demand and client retention.
Provide premium customer service experience, resolving client issues quickly and professionally in coordination with internal teams.
Experience and Skills
Approximately five (5) years of experience selling private aviation charter and/or related aviation services, with demonstrated performance.
Must bring an existing book of business (active relationships and repeat charter buyers) and show the ability to expand it.
Proven skill in developing and maintaining high-trust client relationships and consistently closing business.
Experience with charter trip quoting, scheduling, and tracking software; comfortable working quickly with operational constraints.
Strong commercial judgment-able to balance client needs with company profitability, feasibility, and service standards.
Excellent oral and written communication skills; polished, confident, and professional with high-net-worth and corporate clients.
Self-directed, highly organized, and accountable; able to prospect independently and use internal/external resources to win.
Proficiency with Microsoft Office; comfortable using social media/modern tools to support sales activity.
