Position SummaryThe Charge Coordinator collaborates with department leaders and is responsible for manual charge entry. Functions as a liaison to coordinate and resolve charge discrepancies with department leaders, serves as a lead on manual charge automation, and supports Charge Integrity functions as needed by Revenue Integrity leadership.
Required Qualifications- High School Graduate or Equivalent
- One (1) year previous experience in charge entry and/or hospital finance/revenue cycle
- Must demonstrate customer service skills appropriate to the job
- Must be able to read, write and communicate effectively in English
- Computer literacy and proficiency
- Knowledge of medical terminology, charge description master (CDM), reimbursement regulations and charge capture process
Preferred QualificationsPhysical RequirementsThese are requirements normally expected to perform regular job duties. Reasonable accommodations may be made in compliance with the Americans with Disabilities Act of 1990, and applicable, state and local law, to enable individuals with disabilities to perform the essential functions. Incumbent must be able to successfully perform all of the essential functions of the job with or without reasonable accommodation.
- Standing - Frequently
- Walking - Frequently
- Sitting - Frequently
- Reaching with Hands and Arms - Occasionally
- Climb or Balance - Occasionally
- Stooping, Kneeling, Crouching, or Crawling - Occasionally
- Talking - Constantly
- Hearing - Constantly
- Seeing - Constantly
- Performing repetitive motions with arms or hands - Frequently
- Lifting, carrying, pushing or pulling up to 10 lbs - Occasionally
- Lifting, carrying, pushing or pulling up to 25 lbs - Occasionally
- Lifting, carrying, pushing or pulling up to 50 lbs - None
- Lifting, carrying, pushing, or pulling greater than 50 lbs - None
- Driving - None
Essential Job Functions / Major Areas of ResponsibilityThe essential functions below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.
- PLAN: Coordinates, through collaboration with and/or delegation to the management team, departmental charges. Develops and implements current standards of documentation and charge practices that supports the revenue cycle. Establishes objective standards that measure the effectiveness and efficiency of the charge process.
- COMMUNICATION: Coordinates and report audit outcomes regarding charge errors, data processing errors, and the performance of hospital charging system. Provides training to employees, both in the use of charge tools and charge entry systems, to ensure accurate charge capture and consistency clinical documentation. Resolves issues identified in charge capture assessment and audit functions. Ensures the sustainability and integrity of charge capture initiatives through consistent audits, communication of results and development of training materials, as necessary. Establishes and maintains productive working relationships with departments and management team.
- PROCESS: Ensures complete, accurate and timely entries for all patient procedures and demographic information associated with assigned medical procedure. Receives and reviews departmental charge tickets for accuracy and completeness prior to charge entry. Generates reports and develop data collections tools to ensure accurate data/information and data analysis as needed. Facilitates problem solving of identified issues, charge integrity, charge capture process, and ensure HIPAA compliance.
- COLLABRATION: Coordinates and serves as a liaison in the communication of charge discrepancy activities with department leads to ensure accuracy and consistency in charges. Participates in charge integrity workgroups and meetings.
BenefitsWe offer a competitive benefits package that includes medical, dental, and vision insurance, Paid Time Off (PTO), 401(k) Retirement Plan and Health Savings Account (HSA). Benefits are available to eligible employees and may vary based on employment status.
Pay Rate: Min - $31.18 | Max - $46.78 
