TITLE: Channel Manager
LOCATION: Field
DIRECT REPORTS: 0 people
FLSA STATUS: Exempt
REPORTS TO: Head of Network Development
FUNCTION: Responsible for developing, leading, and managing regional network activity; including Industry Analysis, Prospect Financial Evaluation, Training, Dealer Development, Business Growth and Analytics, Dealer Delight, Simplicity and Value
REQUIREMENTS: Experience in the following elements required:
- Review and Manage Open Market Strategy
- Review and Manage BM open area and Dealer Prospect initiatives
- Prepare written responses to routine enquiries
- Travel and conduct onsite meetings with dealer partners
- Prepare and edit correspondence, communications, presentations, and other documents
- Manage regional New Dealer Onboarding
- Manage regional Network Optimization, Terminations, Cure, New Dealer
- Proactive daily interaction with BM / RSM
- Interact with new dealer prospects
- interact with current dealers
- Review channel processes and suggest improvements
- Ability to read, write, and speak the English language fluently is required
- Analyze industry and dealer financial data relating to regional new dealer placement
- Skilled at problem resolution.
- Advanced knowledge of Microsoft Programs, (i.e. Excel, Word, PowerPoint, and Outlook).
- Excellent presentation skills.
- Ability to multitask in a fast-paced office environment.
- Ability to work in a team environment
Key Skills and Competencies:
- organizational and planning skills
- communication skills
- information gathering and monitoring skills
- problem analysis and problem-solving skills
- judgment and decision-making ability
- initiative
- prioritizing
- team member
- attention to detail and accuracy
- flexibility
- adaptability
- customer service orientation
Experience in the following elements desired:
- Knowledge of SAP system
- Management or team leader experience