Center Director

Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Buffalo Field Office, Centers of Excellence & Expertise, Industrial & Manufacturing Materials, located in Buffalo, NY.

Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Duties

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In this position, you will serve as the Center Director with responsibility for all aspects of Center management. You will also ensure the Center develops and maintains industry expertise and provides assistance related to financial matters, commodity issues, industry analysis, enforcement actions, paralegal activities, and account management.

This position starts at a salary of $154,707.00 (GS-15, Step 1) to $197,200.00 (GS-15, Step 10).

Typical work assignments include:

• Managing organizational changes and directing the oversight of operational and tactical trade responsibilities within a center
• Coordinating with senior level law enforcement managers to manage and approve significant enforcement actions, including criminal investigations and prosecutions
• Ensuring Implementation of a comprehensive, nationwide risk segmentation strategy to improve the facilitation and increase the flow of trusted traffic for legitimate trade within an assigned industry and ensure that enforcement activities are focused on high-risk shipments
• Responsible for overall management of the goals and objectives for supervisors and managers of subordinate employees. Planning work to be accomplished by subordinates, sets and adjusts priorities, level of difficulty, and capabilities of employees
• Developing employee performance standards and making formal and informal appraisal of work, giving advice, counsel and/or instructions to employees as required

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this position
• Males born after 12/31/1959 must be registered with Selective Service
• Primary U.S. residency for at least three of the last five years (additional details below)
• All pre-employment processes will be conducted in English
• You may be required to pass a background investigation
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
• As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
• Financial Disclosure is required.
• Bargaining Unit: This position is not covered under the bargaining unit.

Qualifications

Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Interpreting and applying laws, regulations, policies, and procedures governing trade compliance, import/export processing, cargo admissibility, and enforcement actions, managing national strategic trade activities, including revenue collection, summary review, validation processes, and trade enforcement actions related to the importation and exportation of merchandise
• Developing and implementing trade enforcement strategies involving industry partnerships, Partner Government Agencies, and applicable laws and regulations related to value, quotas, intellectual property rights, forced labor, trade remedies, and priority trade issues
• Overseeing operational and tactical trade responsibilities within an organizational unit, including providing guidance on national trade policy, program functions, and account-based trade processing principles
• Coordinating with senior-level law enforcement managers, internal and external stakeholders, and partner agencies regarding enforcement actions, investigations, prosecutions, or complex trade compliance matters
• Supervising a multidisciplinary staff through subordinate supervisors, including assigning work, setting priorities, developing performance standards, evaluating performance, resolving conflicts, recommending awards, and taking or recommending disciplinary action

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/09/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers

Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
• Participation in a study abroad program sponsored by a U.S. affiliated college or university
• Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Additional information

Supervisory Probationary Period: You may be required to serve an 18 month probationary period upon appointment.

Leadership Training: All newly appointed GS-15s are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include 5 weeks of in-residence training in Harpers Ferry. Note: This training may be waived if previously completed.

Motor Vehicle Operation: You must possess a current valid State driver's license at the time of appointment.

Security Clearance:You may be required to obtain a Secret or higher level clearance for this position.

Mobility Agreement: Selectee(s) will be subject to a mobility agreement.

Data Systems: You will be required to maintain access to all data systems necessary for duty execution.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.

Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.