CCA Regional Administrator- CAPE MAY

THIS POSITION IS IN CAPE MAY ONLY APPLY IF YOU CAN WORK IN CAPE MAY

The CCA Regional Administrator develops clinic management and supports assigned areas in meeting goals, budgets, and performance metrics including patient access, patient flow, patient satisfaction, revenue cycle and quality metrics, and physician productivity measures. Collaborates with the department/health system’s clinical leadership to ensure performance/quality metrics, patient safety and regulatory compliance are met. Must be able to problem solve issues effectively and efficiently and deescalate. The Regional Administrator should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets

Cooper Care Alliance Regional Administrator is responsible for managing and leading daily operations to achieve business goals, maximize revenue and ensure profitability. The Regional Administrator will guide management staff in CCA Ambulatory offices located in Burlington, Camden, and Gloucester County. Set performance objectives, evaluating and optimizing operational performance. To ensure regulatory compliance and Cooper Care Alliance standards are upheld, in preparing operation and financial reports. Maintaining and/or improving departmental performance metrics through innovative site interventions, best practices and continuous quality improvement methodologies. Regional Administrator is responsible for providing special reports, analyzing, and summarizing data to ensure successful ramping metrics which includes revenue, quality and productivity.  Provide direct oversite to a minimum of 3+CCA offices and 10+providers via responsible county.  Responsible to ensure cost control are within budget expectations. This role must be willing to travel to responsible site locations more than twice a week to make sure the Medical Director/Practice Management engagement and rounding is met and operations are efficient per site. Responsible for payroll via Kronos, PTO/PTU balance reports and staffing requirements based on productivity. 

Develops clinic management and supports assigned areas in meeting goals, budgets, and performance metrics including patient access, patient flow, patient satisfaction, revenue cycle and quality metrics, and physician productivity measures. Collaborates with the department/health system’s clinical leadership to ensure performance/quality metrics, patient safety and regulatory compliances are met. Must be able to problem solve issues effectively and efficiently and deescalate 

The Regional Administrator should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills.

Position requires multi-tasking, mediation skills, travel, confidentiality, HIPAA and healthcare experience. 

Achieves business goals and revenue targets for 3+more offices within Burlington, Camden, or Gloucester CountiesOversees daily operations, manage budgets, and sets performance objectivesRecruits, trains, and supports general managers as well as conducts regular performance appraisalsCollaborates with marketing team for business, marketing, and advertising plansUphold standards of excellence and service, guaranteeing quality performancePlans, evaluates, and optimizes operations to be efficient and cost-effectiveEnsures CCA standards and procedures are followed.Confirm products and services comply with regulatory and quality standardsPrepare and present monthly, quarterly, and annual statements, analyses, and/or reports of operations and finances.Investigates escalated customer issues, incident reports, and legal actions.Prepares and coordinates continuous quality improvement activities as directed by operational leadership teamLeads transformation of processes to create an optimal patient experience ensuring staff/provider engagement and satisfaction.Regional Administrator is responsible for providing special reports, analyzing, and summarizing data to ensure successful ramping metrics which includes revenue, quality and productivityResponsible for Kronos payroll, PTO/PTU All other duties as assigned 

3 years’ experience in healthcare, customer service/ call center Prior supervisory experience must 

Bachelor's degree Preferred