Compass

Catering Operations Manager

Compass • $80K — $85K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years in catering, luxury hospitality, or event operations leadership.
  • Strong experience in off-premise catering and large-scale events.
  • Proven ability to execute events for 300 to 5,000 guests successfully.
  • Familiar with setting up temporary kitchens and production spaces.
  • Strong organization, communication, and relationship-building skills.
  • Experience with budgeting, labor planning, and financial reporting.

Responsibilities

  • Partner with clients to align operational plans with their event vision and budget.
  • Collaborate with culinary leaders to meet client needs and maintain service standards.
  • Create comprehensive rental orders for events, covering all necessary equipment.
  • Plan and build kitchens from scratch for off-premise events, addressing all logistical needs.
  • Cultivate relationships with rental companies and vendors for seamless coordination.
  • Execute high-volume events while upholding Wolfgang Puck standards throughout the process.
  • Develop event staffing plans that match team strengths with event requirements.
  • Maintain communication between all stakeholders to ensure successful execution of events.

Benefits

  • Medical, Dental, and Vision insurance options
  • Life and Disability insurance
  • Retirement Plan participation
  • Paid Time Off including Parental Leave and Holiday Time Off
  • Employee Assistance Program and Health/Welfare Programs
  • Discount Marketplace and Associate Shopping Program
  • Flexible Spending Accounts (FSAs)
  • Commuter Benefits and Pet Insurance
Full Job Description
Salary: $80,000 - $85,000

Other Forms of Compensation: Quarterly Performance Bonus Opportunity: Up to $2,500 per quarter.

Job Summary

At Wolfgang Puck Catering, every event tells a story. As our Catering Operations Manager, you'll help bring those stories to life by guiding teams, supporting clients, and ensuring smooth, high-quality execution for both on- and off-premise events.

This role is a great fit for a hospitality professional who enjoys leading people, coordinating details, and creating memorable experiences in a fast-moving environment. You'll collaborate with talented culinary partners, creative sales leaders, and trusted vendors to deliver the exceptional service Wolfgang Puck is known for.

Key Responsibilities
  • Partner with clients to understand their event vision, priorities, and expectations and ensure the operational plan aligns with their goals and budget.
  • Collaborate closely with WPC chefs and culinary leaders to ensure client needs are met and food is presented according to WPC standards.
  • Build comprehensive front-of-house and back-of-house rental orders, including china, glassware, flatware, serving pieces, bars, kitchen equipment.
  • Build kitchens from scratch for off-premise events, including planning equipment, workstations, utilities, refrigeration, cooking equipment, and scullery needs.
  • Build strong relationships with rental companies and other vendors, coordinating logistics, deliveries, pickups, and onsite execution.
  • Execute events ranging from 300 to 5,000 guests, maintaining WPC standards throughout planning, setup, service, and breakdown.
  • Develop event staffing plans and schedules that align team strengths and experience with the specific needs of each event.
  • Serve as the communication hub between Sales, Culinary, Staffing, Captains, Vendors, and Clients, ensuring all teams have the information needed to execute successfully.
  • Manage event timelines, production schedules, load-ins, load-outs, staffing, rentals, and onsite logistics.
  • Anticipate operational challenges and develop solutions before and during events.
  • Support financial processes, including budgeting, labor planning, contract tracking, cost management, and post-event reviews.

What We're Looking For
  • 3-5 years of leadership experience in catering, luxury hospitality, fine dining, event operations, or a related environment.
  • Strong background in off-premise catering and large-scale events.
  • Demonstrated ability to successfully execute events ranging from 300 to 5,000 guests.
  • Experience leading teams in high-volume, high-touch hospitality environments.
  • Strong understanding of event operations, including staffing, rentals, timelines, logistics, setup, service, and breakdown.
  • Experience building temporary kitchens and production spaces from scratch.
  • Strong knowledge of catering equipment, service equipment, and event production needs.
  • Ability to develop effective labor plans and staffing schedules.
  • Comfortable managing multiple events, timelines, vendors, and client expectations simultaneously.
  • Strong communication, organization, and relationship-building skills.
  • Confidence collaborating with culinary leaders, sales teams, vendors, and clients.
  • Ability to work with budgets, labor planning, and basic financial reporting.
  • Strong attention to detail with the ability to see both the big picture and the small details that impact event execution.
  • A passion for creating meaningful client experiences and contributing to the growth and success of the organization.

Apply to Wolfgang Puck Catering today!

Wolfgang Puck Catering is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Wolfgang Puck Catering are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Wolfgang Puck Catering maintains a drugfree workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_WPC.pdf

Req ID: 1575825

Wolfgang Puck Catering

Michael Abbey

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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