Position Title: Catering Operations Manager- Cambridge, MASalary: $80,000 - $90,000Other Forms of Compensation: Comprehensive Benefits Package
Job Summary:Restaurant Associates is seeking an experienced
Catering Operations Manager to lead event operations at a
premier, high-end conference center in Cambridge, MA. This dynamic venue hosts hundreds of conferences, meetings, receptions, and special events annually and is supported by a team of approximately 25 hourly Front-of-House associates.
The Catering Operations Manager will oversee the successful planning and execution of on- and off-premise events while delivering the elevated hospitality, culinary excellence, and attention to detail associated with the Restaurant Associates brand. This role requires a highly organized, client-focused leader who can manage multiple events, collaborate with culinary and operational partners, and ensure a seamless experience for every guest.
Weekend availability and flexibility are required based on the needs of the event schedule.
Key Responsibilities:-Lead the execution of conferences, executive meetings, receptions, corporate functions, and special events.
-Direct and support Event Managers and staff in executing events according to client expectations, contract requirements, and Restaurant Associates standards.
-Recruit, interview, select, train, schedule, and develop Front-of-House team to deliver polished, professional, and high-touch service.
-Coordinate staffing plans and event schedules based on business volume, service requirements, and operational priorities.
-Maintain accurate financial, operational, and administrative records, including labor, sales, forecasting, and event reporting.
-Monitor contract requirements and ensure all services are delivered according to agreed-upon standards.
-Promote a culture of accountability, teamwork, service excellence, and continuous improvement.
What We're Looking For:-Experienced hospitality professional with a strong background in catering, conference services, event operations, or luxury hospitality.
-Three to five years of management experience, preferably in a high-volume conference center, corporate dining, or off-premise catering environment.
-Demonstrated success leading teams and managing multiple events simultaneously.
-Experience overseeing union or hourly Front-of-House teams preferred.
-Strong understanding of budgeting, P&L management, labor and sales forecasting, cost control, and operational reporting.
-Excellent client service, presentation, negotiation, communication, and relationship-building skills.
-Ability to establish credibility with senior culinary professionals, executive clients, vendors, and internal stakeholders.
-Strong organizational, time-management, delegation, and problem-solving abilities.
-Experience hiring, training, coaching, mentoring, and team development.
-Ability to work independently, exercise sound judgment, and adapt effectively in a fast-paced, continuously changing environment.
-Entrepreneurial mindset with the ability to build strong client partnerships and support the continued growth of the catering business.
Apply to Restaurant Associates today!Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass StoryAssociates at Restaurant Associates are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Applications are accepted on an ongoing basis.Restaurant Associates maintains a drug-free workplace.Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf
Req ID: 1587806
Restaurant Associates
NANCY M TEIXEIRA
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