Catastrophic Claims Supervisor

Texas Mutual Insurance Company

$112K — $139K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma is required.
  • Texas workers' compensation or all lines adjuster's license needed.
  • Minimum of five years' experience adjusting workers' compensation claims, preferably in Texas.
  • Bachelor's degree preferred but not mandatory.
  • Two years of previous supervisory experience preferred.
  • Industry-related designation is a plus.

Responsibilities

  • Supervise daily operations of claim processing in line with Texas regulations and internal procedures.
  • Guide and support staff in effective claim handling and achieving desired outcomes.
  • Recruit, retain, coach, and mentor team members effectively.
  • Develop and implement goals, policies, and procedures for the division.
  • Manage personnel, resources, and finances of assigned operations.
  • Oversee quality of work for claims personnel administering compensation and benefits.

Benefits

  • Annual performance bonus and merit-based pay increases.
  • Lifestyle Savings Account providing $1,000 annually.
  • Automatic 4% employer contribution to retirement plan.
  • 401(k) with 100% employer match up to 6%.
  • Student loan repayment matching in 401(k) plan.
  • Three weeks of vacation plus nine paid holidays and two personal days.
  • Comprehensive health, vision, and dental insurance from day one.
  • Life and disability insurance provided.
  • Flexible spending accounts available.
  • Pet insurance and discounts on pet medications offered.
  • Access to a free on-site gym and wellness resources.
  • Free identity theft protection services.
  • Professional development opportunities including tuition reimbursement.
  • Employee referral bonuses incentivized.
  • Complimentary on-site snacks provided.
Full Job Description
About this Position
Supervises and monitors the daily operations of claim processing of injured employees with catastrophic injuries in accordance with the Texas Workers’ Compensation Act, rules of the Division of Workers’ Compensation and internal procedures. Manages the personnel, equipment, facilities and finances of assigned operations. Ensures coordination and support of the overall goals and objectives of the division.

Responsibilities & Qualifications

Essential Functions

  • Supervise and monitor the daily operations of claim processing in accordance with the Texas Workers' Compensation Act, rules of the DWC, and internal procedures.
  • Provide guidance to staff regarding claim handling and desired outcomes.
  • Recruit, retain, coach and mentor employees.
  • Contribute to the development and implementation of division goals and objectives, policies, standards, procedures and budgets.

Required Qualifications

  • High school diploma.
  • Texas workers' compensation or all lines adjuster's license
  • At least five years of experience in adjusting workers' compensation claims (Texas preferred)

Preferred Qualifications

  • Bachelor's degree.
  • Two years of prior supervision
  • Industry-related designation

Summary:

Supervises claims personnel who administer compensation and medical benefits to injured employees with catastrophic injuries in accordance with the Texas Workers' Compensation Act, rules of the DWC, and internal procedures, as well as quality of their work. Oversees a caseload of TIB, IIB, SIB, LIB, and death benefit claims. Manages the personnel, equipment, facilities and finances of assigned operations. Ensures coordination and support of the overall goals and objectives of the division.

Texas Mutual Pay Transparency

The base pay range is based on the market evaluation of the job and may include pay for multiple levels. Individual base pay within the range is determined by a variety of factors, including experience, performance, education, and demonstration of skills and competencies required for each role. Your recruiter can discuss the full value of our total compensation package with you, including our generous bonus plans and flex-hybrid work model.

Base Pay Range: $112,734.65 - $139,260.45 Per Year

Flex-Hybrid Work Environment:

Texas Mutual’s flex-hybrid schedule allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.

Our Benefits:
  • Annual performance bonus and merit-based pay increase

  • Lifestyle Savings Account ($1,000 per year)

  • Automatic 4% employer contribution to retirement plan

  • 401k plan with 100% employer match up to 6%

  • Student loan repayment matching in 401k plan

  • Three weeks’ time off for vacation

  • Nine paid holidays and two personal days each year

  • Day one health, Rx, vision and dental insurance

  • Life and disability insurance

  • Flexible spending account

  • Pet insurance and pet Rx discounts

  • Free on-site gym, fitness classes, and health and wellness resources

  • Free identity theft protection

  • Free student loan repayment and refinancing consultation

  • Professional development and tuition reimbursement

  • Employee referral bonus

  • Free onsite snacks

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