Casework Supervisor - Juvenile Probation

Salary : $74,259.00 - $86,140.00 Annually
Location : Lewisville, TX
Job Type: Full-Time Exempt
Job Number: 26-247
Department: 1026 - Juvenile Probation - Direct Supervision - Local Budget
Opening Date: 11/09/2026

Description
The Casework Supervisor provides supervisory and administrative supervision to a team of juvenile justice professionals to ensure the quality and legal compliance of client services. This role is responsible for case consultation, staff development, and managing team performance to align with professional standards and departmental goals. The Supervisor ensures that all casework activities meet state mandates and that client care is coordinated effectively across multiple agencies.

Examples of Duties

• Supervises a team of juvenile justice professionals , to include making work assignments, reviewing case management and court documentation for accuracy, and monitoring compliance with state laws and department policies and procedures.
• Provides technical case consultation to staff on complex, high-risk, or sensitive cases.
• Conducts regular performance evaluations and provides ongoing training and mentorship to enhance staff professional growth.
• Ensures that all client records and departmental databases are maintained in strict accordance with confidentiality laws and grant requirements.
• Monitors service delivery metrics and program outcomes to ensure effective client support and services and departmental efficiency.
• Acts as a primary liaison with court systems, social service agencies, and community partners to coordinate integrated client care.
• Participates in the development of departmental policies and the improvement of program delivery methods.

Minimum Qualifications

• Minimum of three (3) years of professional experience in a social service, community, corrections, or juvenile agency that deals with offenders or disadvantaged persons. An equivalent combination of education and experience beyond the bachelor's degree may be considered in substitution for the required work experience.
• Bachelor's degree in criminal justice, Social Work, Psychology, Counseling, or a related human services field.
• Must be at least 21 years of age.
• Must have no disqualifying criminal history as set forth in Chapter 344 of Texas Administrative Code or any successor statute.
• Must not have ever had any type of certification revoked by the Texas Juvenile Justice Department.
• Must complete the training required by Chapter 344 of the Texas Administrative Code or any successor statute.
• Must pass the certification exam required by Chapter 344 of the Texas Administrative Code or any successor statute.
• Current certification as a Juvenile Probation Officer by the Texas Juvenile Justice Department is required.
• Must maintain certification in the Handle with Care Behavioral Management System, or a successor behavior management system, in accordance with the recertification intervals established in Texas Juvenile Justice Department standards.
• Must maintain certification in First Aid/CPR/AED from the American Red Cross, or successor authority, in accordance with the recertification intervals established by the American Red Cross or successor authority.
• Must possess of a valid State of Texas driver's license.

Supplemental Information

To ensure proper delivery of emails please add to your email safe list.
Denton County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical and dental coverage; an Employee Assistance Program (EAP); life; disability, and long term care insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these "basic employee benefits" and retirement services, employees benefit from a variety of other programs including 12 paid holidays, Tuition Reimbursement, a Wellness Program, and more.

*Note: These benefits are not included for Community Supervision and Corrections Department (CSCD) employees, or any Denton County Part-Time employee.

01

Failure to accept the acknowledgment statement below can result in your employment application being rejected for failure to meet the minimum qualifications as stated in the job posting. Your application for this employment opportunity will not be reconsidered if you fail to abide by the statements below.COMPLETED APPLICATION ACKNOWLEDGMENT: I hereby acknowledge that I must complete ALL sections of the employment application, to include the supplemental questions. I understand that failure to enter all relevant work experience in the work history section of the application will result in the rejection of my employment application. I understand that to knowingly make or cause to be made any false statement, omission, or misrepresentation of a material fact in any application, and/or its supplemental questions, shall be grounds for termination. I also understand that I must provide at least THREE references in the "REFERENCES" section of the application. Furthermore, I acknowledge that Denton County does NOT accept resumes in lieu of completed applications. Please enter your initials and today's date as acceptance of this acknowledgment. If you do not accept this acknowledgment, please understand that your application will be rejected.
02

Do you have a Bachelor's or Master's Degree in criminology, corrections, counseling, law, social work, psychology, or sociology?

• Yes
• No

03

Please indicate the highest level of education obtained:

• No High School Diploma or GED
• General Equivalency Diploma
• High School Diploma
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Juris Doctorate
• PHD
• Medical Doctor

04

How many credit hours have you earned at an accredited college or university?This should include hours earned from completion of a degree, hours earned towards a degree, and/or hours earned but not in conjunction with a degree.

• No College Credit - 14 Credit Hours
• 15-29 Credit Hours
• 30-44 Credit Hours
• 45-59 Credit Hours
• 60-89 Credit Hours
• 90-119 Credit Hours
• 120-149 Credit Hours
• 150-179 Credit Hours
• 180-209 Credit Hours
• 210-239 Credit Hours
• 240-269 Credit Hours
• 270-299 Credit Hours
• 300-329 Credit Hours
• 330-359 Credit Hours
• 360-389 Credit Hours
• 390 Credit Hours or more

05

Please provide the following information: College or University conferring degree:Major/Minor:
06

I acknowledge that I must provide the Denton County Human Resources Department an OFFICIAL transcript confirming hours completed as indicated in the question above, should an employment opportunity be offered and accepted. Please enter your initials and today's date as acknowledgement. If you did not indicate completion of credit hours, please enter N/A.
07

Please select the years of full-time equivalent experience you have in case work, counseling, community or group work in another criminology related field? NOTE: YOU MUST COMPLETE THE WORK HISTORY SECTION OF THE EMPLOYMENT APPLICATION TO INCLUDE THE VERIFIABLE FULLTIME EQUIVALENT YEARS OF EXPERIENCE AS INDICATED OR BE DISQUALIFIED.)

• Less Than 6 Months
• At least 6 Months, but less than 1 Year
• 1 Year
• At least 1 Year 6 months, but less than 2 years
• 2 Years
• 3 Years
• 4 Years
• 5 Years
• 6 Years
• 7 Years
• 8 Years
• 9 Years
• 10 Years
• 11 Years
• 12 Years
• 13 Years
• 14 Years
• 15 Years or more

08

Are you certified as a Juvenile Probation Officer by the Texas Juvenile Probation Commission?

• Yes
• No

09

Title 37, Chapters 343 & 344 of the Texas Administrative Code require juvenile probation officers to be at least 21 years of age. False information will automatically disqualify you for this employment opportunity.Are you at least 21 years of age?

• Yes
• No

10

Do you possess a valid driver's license?

• Yes
• No

11

Do you believe you can successfully pass a criminal history and sex offender background check?

• Yes
• No

12

Have you been convicted of a Class A or Class B Misdemeanor or received deferred adjudication for a Class A or Class B Misdemeanor in the past 5 years?

• Yes
• No

13

Have you been convicted of a felony or received deferred adjudication for a felony in the past 10 years?

• Yes
• No

14

Are you currently on probation or parole for any reason (this includes deferred adjudication)?

• Yes
• No

15

Have you EVER been on probation for a felony offense or Class A Misdemeanor; or have you been on probation with a Class B Misdemeanor in the past 10 years?

• Yes
• No

16

Have you engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution?

• Yes
• No

17

Have you been convicted of engaging in or attempting to engage in sexual activity in the community by force, threat of force, coercion, or where the victim did not consent or was unable to consent or refuse?

• Yes
• No

18

Have you been civilly or administratively adjudicated for or found to have engaged in any of the conduct described in either of the two previous questions?
19

Have you ever been civilly or administratively adjudicated, disciplined, or had any government-issued license revoked or suspended for having engaged in conduct defined as sexual harassment?

• Yes
• No

20

Do you agree to be available (sometimes with short notice) to work extra shifts in emergency situations?

• Yes
• No

21

Where did you hear about this position?

• Denton Record Chronicle
• Governmentjobs.com
• Monster.com
• Indeed
• Craigslist
• Facebook
• Other

22

If you selected "Other" in the previous question, please specify how you were referred to this position.
23

Should you be selected for an interview, you will receive a phone call or email with all the necessary information for scheduling and attending your interview. Please see the acknowledgement below.Failure to accept the acknowledgement statement below can delay the processing of your application. By acknowledging the statement you understand you are responsible for checking your phone messages and email address provided during online application registration, for information pertaining to potential interviews for this job posting. To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. INTERVIEW ACKNOWLEDGMENT: I hereby acknowledge that all interviews for this vacancy, will be communicated via phone or email. Please enter your initials and today's date as acceptance of this acknowledgement. If you do not accept this acknowledgement, please enter N/A.