A Brief OverviewThis job family is responsible for performing selected delegated functions related to discharge planning, utilization management and patient care coordination. Communicate and collaborate with the Case Managers, Social Workers and other interdisciplinary team members in coordination of resources and services. Communicate with review organizations, vendors, providers and other external customers. Serve as a designated member of the patient care team and work collaboratively under the direction of the Case Managers and Social Workers.
LocationsStanford Health Care
What you will do- Assists with compiling resource information and developing resource files.
- Communicates utilization review, discharge planning and other related information to internal and external customers, including nursing staff, interdisciplinary team members and review organizations.
- Considers age specific needs of the patient as appropriate and effectively communicates and interacts w/PTS, families, staff and members of the community diverse backgrounds.
- Documents in the medical record according to established guidelines.
- Gathers clinical, psychosocial and financial information and communicates with appropriate health care team members, referring patients to professional staff based on established guidelines.
- Participates on designated patient care teams, contributes to goal setting, process improvement and achievement of desired team outcomes.
- Performs admission, concurrent and retrospective reviews under the direction of the Case Manager, following established guidelines.
- Performs clerical activities and data entry related to discharge planning, utilization review, housing, patient care funds, patient disposition, community referrals and quality indicators.
- Reviews daily admission data and checks inpatient insurance benefits, authorized days and concurrent review requirements.
- Verifies post-hospitalization benefits. Arranges and coordinates transportation, post-hospital placement, services and equipment.
Education Qualifications- High School Diploma or GED equivalent
Experience Qualifications- Three (3) years of progressively responsible and directly related work experience
Required Knowledge, Skills and Abilities- Ability to adjust communications to fit the needs and level of understanding of the receiver
- Ability to exercise calmness in stressful situations
- Ability to solve problems and identify solutions
- Ability to speak and write effectively at a level appropriate for the job
- Ability to work well with individuals at all levels of the organization
- Knowledge of medical terminology
- Knowledge of Windows-based office software, computers and operating systems
Licenses and CertificationsBase Pay Scale: Generally starting at $36.48 - $41.09 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
