What we are looking forWe are seeking an experienced and results-driven
Automotive Sales Manager to lead our sales team and drive dealership revenue, customer satisfaction, and overall sales performance. The ideal candidate will have a strong background in automotive retail, proven leadership skills, excellent knowledge of vehicle sales processes, and a track record of consistently achieving sales targets.
The Automotive Sales Manager will be responsible for managing day-to-day sales operations, coaching and developing sales professionals, maximizing profitability, and ensuring an exceptional customer experience throughout the vehicle purchasing process.
We care about our employees and offer a vibrant work environment full of growth and longevity.
Pay - Sales Managers are paid Salary + Commission based on gross profit.
What We Offer- Competitive compensation plans
- Medical, Dental & Vision after 30 days of employment
- 401(k) + Company Match Plan after 90 days of employment
- AFLAC, Legal Shield & Identity Theft Shield, FSA, Pet Insurance Discount
- 529 College Savings Plan
- Paid time off after 90 days of employment
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Discount Program
- Discounts on products and services
To see our benefits details, please view our benefits page here: https://carter-motors-employment.constantcontactsites.com/benefits-overview
Responsibilities- Lead, manage, and motivate the automotive sales team to achieve and exceed monthly and annual sales targets.
- Develop and implement effective sales strategies to increase vehicle sales, gross profit, market share, and customer retention.
- Monitor daily sales activities, appointments, showroom traffic, leads, follow-ups, and closing ratios.
- Coach sales consultants on prospecting, product presentation, negotiation, objection handling, closing techniques, and customer follow-up.
- Conduct regular sales meetings, performance reviews, and one-on-one coaching sessions.
- Manage incoming internet, phone, and showroom leads to ensure timely and professional follow-up.
- Maintain strong knowledge of current vehicle inventory, pricing, incentives, financing programs, manufacturer promotions, and competitive products.
- Work closely with the General Manager, Finance & Insurance team, Service Department, and other dealership departments to maximize overall dealership performance.
- Assist sales consultants with customer negotiations and complex transactions while protecting dealership profitability.
- Review and approve vehicle deals in accordance with dealership policies and manufacturer guidelines.
- Monitor inventory levels, aging units, pricing, and vehicle merchandising to support efficient inventory turnover.
- Analyze sales reports, KPIs, customer feedback, and financial performance to identify opportunities for improvement.
- Ensure all sales processes comply with company policies, manufacturer requirements, and applicable federal, state, and local regulations.
- Maintain high standards of customer satisfaction and resolve escalated customer concerns professionally and promptly.
- Train, develop, and retain high-performing sales personnel.
- Establish individual and team sales goals and hold team members accountable for achieving performance expectations.
- Promote a positive, professional, and customer-focused dealership culture.
- Stay current with automotive industry trends, competitor activity, new vehicle technologies, EVs, and changing consumer purchasing behaviors.
- Participate in dealership marketing initiatives, sales events, community activities, and manufacturer programs as required.
- Maintain accurate sales documentation and ensure deals are processed efficiently and accurately.
- Support dealership leadership with forecasting, budgeting, staffing, and strategic sales planning.
Qualifications- Must be able to work weekends
- Professional, well-groomed personal appearance.
- Clean & Clear WA state driving record is required
- Valid and Clear WA state drivers license is required
- Pre-employment background check, reference check & drug screen is required
Pay Range: $150,000 - $200,000 per year