Burlington Stores

Carrier Relations Manager, Inbound Logistics

Burlington Stores • $80K — $105K *
Aurora, IL 60505In-Person
Transportation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent preferred but not required.
  • 4+ years in supply chain management preferred but not required.
  • Experience with Manhattan Transportation Management System (TMS) required.
  • Demonstrated leadership and strong interpersonal skills.
  • Strong analytical, coaching, facilitating, and team-building abilities.

Responsibilities

  • Lead and guide the Inbound Logistics Analyst to ensure operational efficiency.
  • Hold carriers accountable to service standards through regular engagement and KPI assessments.
  • Develop training modules to improve carrier understanding of KPIs and Scorecards.
  • Onboard new carriers to ensure compliance with KPIs from the start of their engagement.
  • Collaborate with SC Analytics to refine Carrier Scorecards with reliable data.
  • Engage daily with carriers regarding yard health and appointment management.
  • Reduce vendor dwell issues at loading docks to improve efficiency.

Benefits

  • Opportunity for professional growth and leadership involvement.
  • Collaborative work environment focused on continuous improvement.
  • Engagement in strategic decision-making regarding carrier selection.
Full Job Description
Position Overview

The Carrier Relations Manager, Inbound Logistics will be responsible for providing leadership and direction for the Inbound Logistics Analyst. They will ensure that carrier partners are held accountable to service standards set in carrier contracts and SOP's and ensure the operations run efficiently.

The individual will play a pivotal role in ensuring best-in-class service levels are delivered by the carrier partners to ensure the results needed to drive the business.

A Day in the Life

  • Utilize established KPI standards to hold carriers accountable with regular engagement, quarterly business reviews and scheduled publication of Carrier Scorecard
  • Develop carrier training modules as needed to support carrier understanding of KPIs and score cards to improve the retention of incumbent carriers and the onboarding of new carriers
  • On-board new carriers to understand the KPI's from the start of their relationship with Burlington to ensure they are compliant from the beginning of the engagement
  • Work with SC Analytics group to continue to develop and refine Carrier Scorecard to ensure tested and reliable data is shared with carrier partners
  • Daily engagement with carriers on yard health ensuring all appointments are delivered timely or rescheduled to meet the actual delivery
  • Daily engagement regarding empty trailer levels per yard and workflow on how to reduce to a manageable level which may require bobtail requests
  • Work to reduce vendor dwell issues at vendor origin loading to encourage driver utilization and reduce accessorial fees incurred.
  • Use carrier trend data to be an influence in the carrier selection process of annual RFP's.
  • Work with the Inbound Logistic analyst to develop their skills and work together be in a focus point of continuous improvement of views of KPIs and standards and carrier accountability.
  • Provide guidance and tasks for direct report that align with department and individual goals and objectives
  • Provide feedback/coaching and accountability for assigned tasks
  • Conduct annual reviews and provide real time feedback through the year


You'll Come With

  • Bachelors degree or equivalent preferred but not required
  • 4 plus years related supply chain management preferred but not required. Manhattan TMS experience required.
  • Demonstrated leadership, strong interpersonal skills, analytical skills, coaching, facilitating and team building skills.
  • Experience with Manhattan Transportation Management system required.


#LI-CG1

Compensation Range: $80,000.00 - $105,000.00

About Burlington Stores

Burlington Coat Factory is a leading off-price apparel and home product retailer. They operate 567 stores in 45 states and Puerto Rico, where you’ll find a large assortment of current, high-quality, designer and name-brand merchandise at up to 65% off other retailers' prices. Choose from a large selection of coats, clothing, and shoes for the entire family. And don’t forget their great assortment of linens and home décor. In Baby Depot, you’ll find everything you need for baby, from baby bottles to cribs.

Burlington Stores Careers

Join the vibrant team at Burlington Stores, a national leader in retail, where your career journey is as promising as our commitment to innovation and diversity. At Burlington, you're not just taking a job; you're stepping into a world of opportunities that foster growth, leadership, and professional fulfillment.

Work You'll Do

At Burlington Stores, we're more than just a retail company; we're a place where you can make a real impact. Whether you're looking for a position in sales, management, or corporate roles, we offer a variety of job opportunities to match your skills and ambitions. Our team is dedicated to providing a supportive and dynamic environment where everyone’s contribution is valued.

Join Our Market-Leading Team

Being part of Burlington Stores means being part of a culture that values diversity and innovation. Our leadership is committed to fostering a workplace where ideas thrive and where every team member is empowered to reach their full potential. With Burlington, you will collaborate with talented professionals who are passionate about redefining the retail experience.

Innovative Work and Career Growth

Embrace the chance to do innovative work with Burlington Stores, where we push the boundaries of what retail can be. With over 700 stores nationwide, the scale of our challenges offers limitless opportunities for career growth. Dive into roles that challenge you to think big, whether in store management, supply chain logistics, or corporate strategy.

Internship and Employment Opportunities

Kickstart your career with an internship at Burlington Stores, where you can gain invaluable industry experience. Our internships provide a robust platform for learning and networking, setting the stage for a successful transition to full-time employment. We are committed to hiring interns who are curious, driven, and ready to make an immediate impact.

Benefits and Professional Development

Choosing a career at Burlington Stores means enjoying competitive benefits and comprehensive diversity training programs designed to help you grow at every stage of your professional life. Our benefits package includes health, dental, and vision insurance, employee discounts, and much more. Moreover, we support your continuous improvement through professional development courses and leadership training.

Explore Burlington Stores Jobs

Ready to advance your career in a company that prides itself on growth, innovation, and a positive work culture? Explore the job opportunities at Burlington Stores today. Tailor your resume, prepare for your interview, and join a team that’s committed to redefining retail.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, creative, and solution-driven team players who are ready to lead and inspire. SEARCH BURLINGTON STORES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Burlington Stores.
Learn more about Burlington Stores
Size
14,803 employees
Market Cap
$12.8 billion
Industry
Retail & Consumer Goods
Net Income
-$216.5 million
Founded
1972
5 Year Trend
+10.8%
Revenue
$5.7 billion
NASDAQ
BURL
* Ladders Estimates

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