High school diploma or equivalent; relevant experience required.
Two years of sales experience preferred.
Nevada Sales License required.
Nevada Driver's License required.
Physical capability to walk, stand, and demonstrate vehicles.
Responsibilities
Satisfies customers' transportation needs by selling and leasing vehicles.
Achieves a minimum of 10 unit sales or leases per month.
Engages customers in the dealership and offers assistance.
Guides customers through vehicle selection based on their needs.
Explains vehicle performance, features, and benefits clearly.
Ensures comprehensive delivery and paperwork processes for sold vehicles.
Maintains high customer satisfaction scores and service quality.
Benefits
401(k) with matching contributions
Dental, health, and vision insurance
Life insurance coverage
Employee discounts on vehicles
Paid time off
Opportunity for bonuses
Full Job Description
Description of the Role
Friendly Ford - Las Vegas is seeking a highly motivated and results-driven individual to join our team as a Sales professional, and require past sales experience. As a Salesperson at Friendly Ford, you will have the exciting opportunity to be part of a leading automotive dealership in Las Vegas, Nevada. We are dedicated to providing exceptional customer service and delivering top-notch vehicles to our clients. Benefits
Competitive salary ranging from $75,000 to $175,000 per year
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Vision insurance
Life insurance
Paid time off
Bonus Opportunities
Responsibilities
Satisfies the transportation needs of vehicle purchasers.
Sells/leases and delivers a minimum of 10 units per month.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Explains fully product performance, application, and benefits to prospects.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
Utilizes dealership sales control and follow-up system.
Exhibits a high level of commitment to customer satisfaction.
Knows and understands the current federal, state, and local laws which govern retail automobile sales. Also maintains current knowledge regarding Ford standards along with Friendly Fords dealership expectations.
Maintains customer satisfaction scores that are at group average or above on a monthly basis.
Maintains high levels of customer service that are consistent with Friendly Ford standards.
Establishes and achieves annual and monthly objectives for unit sales, gross profits and customer satisfaction.
Attending product and sales training courses as requested by sales manager.
Keeps updated of new products, features, accessories, etc., and their benefits to customers.
Knows and understands equity and values and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
Writes complete sales orders and processes paperwork in accordance with established dealership policies.
Prepares sold vehicles for customer delivery prior to customer arrival.
Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post-delivery items, tag/title work, "we-owes", and special requests to be sure that all customer expectations are met.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintains a prospect development system.
Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Maintains professional appearance.
Requirements
High school diploma or one to three months related experience and/or training; or equivalent combination of education and experience.
Two years of sales experience required.
Must be physically capable of showing customers around the dealership and entering and exiting and driving vehicles. Ability to walk and stand for long periods.
