Capgemini

Capgemini Invent - Senior Consultant - Life Sciences Commercial Strategy & CustomerTransformation

Capgemini$112K — $160K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in the Pharma/Life Sciences industry, focusing on customer journeys and CRM
  • Deep understanding of omnichannel engagement strategies and digital marketing
  • Hands-on experience with CRM platforms, ideally Salesforce
  • Proven track record of leading workstreams and managing cross-functional teams
  • Strong analytical skills with a focus on business analysis and problem-solving
  • Advanced skills in PowerPoint and Excel for effective storytelling and modeling
  • Excellent client engagement skills with a confident professional presence

Responsibilities

  • Lead project workstreams for Life Sciences clients on commercial transformation
  • Drive marketing strategy and sales effectiveness initiatives for pharmaceutical clients
  • Facilitate workshops focused on customer journey and omnichannel strategies
  • Advise clients during problem-solving sessions and strategic planning
  • Coordinate with cross-functional teams for timely project delivery
  • Develop executive-ready recommendations and strategic roadmaps
  • Support the creation of AI-driven commercial and CRM use cases

Benefits

  • Paid time off including vacation days, holidays, and sick leave
  • Medical, dental, and vision coverage
  • Retirement savings plans such as 401(k)
  • Life and disability insurance
  • Employee assistance programs
  • Comprehensive benefits package tailored by local policy
Full Job Description
Your Role As a Senior Consultant (SC) on Capgemini Invent's Life Sciences team, you will play a key client-facing role, managing on-site relationships, leading project workstreams, and supporting practice development through sales, recruitment, training, and team engagement. This position offers exposure to diverse projects, building both depth and breadth of experience. Project Delivery: - Lead workstreams in Life Sciences commercial and customer transformation programs. - Drive pharma marketing strategy, sales effectiveness, and brand planning initiatives. - Develop business strategies for commercial organizations, including customer segmentation and engagement models. - Design and facilitate client workshops on commercial vision, customer journey, and omnichannel strategy. - Advise client marketing, sales, and commercial leaders on structured problem solving and strategy. - Shape CRM and omnichannel strategies in partnership with Salesforce teams. - Coordinate cross-functional teams to ensure timely, high-quality workstream delivery. - Lead analyses to assess commercial performance and identify transformation opportunities. - Synthesize insights into executive-ready recommendations and roadmaps. - Support development of AI-enabled commercial and CRM use cases focused on business value. - Contribute to CRM capability maturity assessments and identify improvement areas. - Translate business needs into functional requirements and user stories. - Play a key role in client proposals and RFI/RFP responses. - Identify new business and project expansion opportunities. - Support recruiting, training, and mentoring within the Life Sciences team. Qualifications & Experience - 5+ years advising or working with Pharma/Life Sciences commercial teams on customer journey, omnichannel strategy, and CRM execution - Deep knowledge of omnichannel engagement, including journeys, segmentation, targeting, digital marketing, CRM, and content personalization - CRM platform experience (e.g., Salesforce Health/Marketing/Sales Cloud) in business/advisory roles; hands-on configuration a plus - Led workstreams and managed cross-functional teams of analysts and tech specialists - Strong consulting skills: client problem-solving, workshop facilitation, executive storytelling, deck building, and client interviews - Excellent analytical and quantitative skills for structuring and interpreting business analyses (not coding-heavy) - Advanced PowerPoint and Excel skills, focused on storytelling and analytical modeling - Confident professional presence with senior and executive client engagement skills - Self-motivated, proactive, and effective in ambiguous consulting settings - Willing to travel up to 80% as needed - Bachelor's degree required - Must be legally authorized to work in the US without sponsorship The base compensation range for this role in the posted location is: $112k to $160k Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: - Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave - Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) - Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) - Life and disability insurance - Employee assistance programs - Other benefits as provided by local policy and eligibility

About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The company is headquartered in Paris, France and operates in over 50 countries. Capgemini provides a range of services including strategy and transformation, application services, technology services, and engineering services. The company serves clients in a variety of industries including automotive, consumer products, financial services, healthcare, and retail.
Learn more about Capgemini
Industry
Founded
1967
NASDAQ

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