5-7 years of experience in B2B tech communications
Strong written and verbal communication skills
Proven ability to manage client relationships
Experience in media relations and content creation
Ability to lead and motivate a team
Familiarity with digital and social media strategies
Understanding of market research and analysis
Responsibilities
Manage client accounts and projects to ensure effective service delivery
Coordinate client communications and adhere to service level agreements
Support new business initiatives through research and coordination
Organize press tours, events, and media programs
Develop and maintain media relationships for client visibility
Draft diverse written materials for media and client communications
Track and report on media activity and account performance
Benefits
Hybrid work environment
Generous PTO
Paid parental leave
Medical, dental, and vision benefits + life insurance from day one
401k with employer match
Travel programs
Up to $2k donation to a charity of your choice
Full Job Description
Purpose of the role
The Campaign Manager works with both their clients and their team to ensure the efficient and effective running of their accounts. They clearly understand their clients' objectives and requirements, the commercial terms of their retained accounts and projects and level of resource required to service the accounts. Client facing, Campaign Managers translate quick but creative thinking into decisive action; providing team management, delegation of tasks and exceptional media relations skills.
We're currently looking for a Campaign Manager with B2B tech experience across cloud, digital infrastructure, data management and AI.
Key responsibilities and tasks
Client Management
Assists the team with the management of client accounts and projects, helping to establish TEAM LEWIS as an invaluable long-term partner for marketing and communications services
Coordinates communication (including meetings and reviews) with clients, adhering to deadlines and client service level agreements
Supports the new business process by providing research and coordination
Assists with the coordination of press tours, events and review programs
Media Relations
Understands and avidly follows the news agenda, positioning clients and products within context
Researches and identifies appropriate journalists, bloggers and analysts on an on-going basis
Develops media and blogger relationships for self and on behalf of the team
Monitors relevant news sources and alerts the team to relevant breaking news opportunities
Develops an understanding of strong news angles and media opportunities, escalating these to more senior team members
Organizes and coordinates media interviews and press briefings
Content
Drafts a broad range of written materials including biographies, briefing documents, media alerts, soundbites, Q&As, backgrounders and boilerplates
Creates press materials and compelling content for both traditional and digital media
Creates valuable and insightful briefing sheets to assist clients with their press communications
Develops and shares knowledge around how to find a good news angle or hook
Focuses on improving writing ability, adapting and refining style to suit the needs of the client
Digital / Social media
Uses social media platforms to expand own network, develop media relationships and positively impact client results
Provides social media insight as well as execution and management of related digital activity
Team working and development
Ensures personal and deliverable client objectives are met on an on-going basis
Accurately reports activity levels and regularly completes timesheets to ensure correct allocation of client and team duties
Escalates general new business requests to appropriate team members
Works closely with line manager to maximize own strengths, improve weaknesses and support individual and team career development
Regularly attends TEAM LEWIS training sessions and daily press briefings to enhance skills and develop knowledge
Reporting and analysis
Tracks and reports on media activity, including coverage reports, press clippings, online media engagement, showing progress using metrics
Ensures that all account activity and results are reported back to the Senior Campaign Executive / Campaign Manager / Campaign Director
Communicates account performance internally at account reviews
Provides reports to the Campaign Manager, Campaign Director or senior management team on request
General
Supports the Account Servicing team on ad hoc initiatives and projects
Takes a proactive role in promoting the TEAM LEWIS brand, its work, identity and values
Supports the HR / talent team by promoting both internal and external opportunities at TEAM LEWIS across social media and via the referral scheme
Contributes and supports the continuous improvement of systems, practices and policies
About you
Relevant experience of working in a B2B, corporate, consumer or digital communications agency environment at a Senior Campaign Executive or Campaign Manager level
Attention to detail
Proven written ability in English and local languages
Creative thinking
Understanding of client business issues and requirements
Highly developed presentation skills
Thorough knowledge of media: print and broadcast
Understanding of market research and analysis
Ability to motivate and lead a team
Ability to delegate effectively
Calmness under pressure and ability to achieve tight deadlines
Ability to interact with confidence at board-level with clients
Proven ability to keep abreast of current affairs and relate them to client situations
This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.
Benefits:
Competitive salary
Hybrid work environment
Generous PTO
Paid parental leave
Medical, dental, and vision benefits + life insurance (eligible day 1 of employment)
401k with employer match
Travel Programs
Up to $2k donation to a charity of your choice!
The expected salary range for the Campaign Manager position is between $95K - $113K. Base annual salary is determined by factors such as location, experience, and expertise.
About LEWIS Pulse
LEWIS Pulse is a global public relations and communications agency that provides services to clients in a variety of industries, including technology, healthcare, and consumer goods. The company was founded in 1995 and has since grown to become one of the largest independent PR agencies in the world. LEWIS Pulse offers a range of services, including media relations, content creation, social media management, and crisis communications. The company has offices in Europe, Asia, and North America, and works with clients in over 80 countries.
