Calvin Klein is seeking a visionary and performance-driven
Associate Store Manager for our high-profile, high-volume New York City global flagship. The ideal candidate will be a brand ambassador with an entrepreneurial mindset, capable of co-leading a dynamic team while ensuring that every customer experience reflects the iconic style, innovation, and sophistication of Calvin Klein.
In this key leadership role, you will drive store profitability, deliver exceptional brand experiences, and cultivate a culture of excellence within the team. You will work closely with the Store General Manager and support cross-functional collaboration with buying, visual merchandising, marketing, and operations teams to elevate Calvin Klein’s presence and influence in one of the most competitive retail markets in the world. The Associate Store Manager is responsible for all business functions and the leadership of the team in the General Managers absence.
KEY RESPONSIBILITIES
Store Leadership & Sales Strategy
- Support all aspects of flagship performance including sales, profitability, and customer experience.
- Deliver on business plans aligned with KPIs to drive traffic, increase conversion, and boost customer retention.
- Inspire and lead by example, actively engaging with the sales floor and ensuring 80% of your time is spent driving performance on the floor.
- Analyze sales data and metrics, translating insights into actionable strategies that elevate business results.
- Demonstrate executive presence and business acumen through regular engagement with senior leadership during store visits and brand events.
Team Development & Culture
- Assist in the recruiting, development, and retention of a high-performing team passionate about fashion, design, and the Calvin Klein brand.
- Foster a collaborative culture through coaching, feedback, and development plans.
- Create an inclusive and motivating work environment where team members feel valued, engaged, and empowered to contribute to store success.
- Partner with leader on personal development plan, succession planning and performance management.
Customer Experience & Community Engagement
- Champion a client-first culture by driving elevated service standards and personalized shopping experiences.
- Leverage CRM tools and storytelling to develop loyal brand ambassadors.
- Co-Lead in-store events and local community partnerships to increase Calvin Klein brand awareness and foster authentic relationships.
- Cultivate a sense of belonging and hospitality for every customer interaction.
Visual Merchandising & Brand Standards
- Partner with Store Leadership, VM and product teams to ensure timely execution of floor sets, campaigns, and seasonal product launches.
- Maintain pristine store aesthetics in line with Calvin Klein’s global brand standards.
- Monitor visual impact, adjust in real time based on product performance and customer response.
Operational Excellence
- Supervise operational processes including inventory management, loss prevention, staffing, payroll planning, and compliance.
- Support the management of all controllable expenses and drive operational efficiency through smart scheduling and planning.
- Ensure full alignment with corporate policies and procedures including LP, POS, audit protocols, and safety standards.
QUALIFICATIONS & EXPERIENCE
- 3+ years of progressive retail leadership experience, with 2+ years managing a high-volume, premium/luxury flagship or concept store.
- Proven ability to deliver strong financial results and drive profitability through exceptional team leadership and strategic execution.
- Strong business acumen: able to interpret metrics and build action plans around performance.
- Dynamic and charismatic leader with strong interpersonal and communication skills.
- Passion for fashion, design, culture, and the Calvin Klein brand.
- Deep understanding of the NYC market, luxury client expectations, and community building.
- Highly adaptable, organized, and solutions-oriented with a hands-on approach.
- Comfortable working a flexible schedule, including nights, weekends, and holidays.
Ability to walk, bend, stand, reach, and squat for prolonged periods; lift and carry up to 30lbs.
Pay Range:$100,000.00-$130,000.00
PVH currently provides base salary ranges for all positions-on job advertisements-in the United States based on local requirements. These ranges are based on what PVH reasonably believes that it will pay an associate for their base salary for said position at the time of the posting. Individual compensation will ultimately be determined based on a variety of relevant factors including but-not limited to qualifications, geographic location and other relevant skills. PVH is committed to providing a market-competitive total rewards package to eligible associates, which includes diverse and robust health and insurance benefits to meet the varied needs of our associates and an above-market 401(k) contribution to help our associates save for retirement. We also offer career growth opportunities, empowering our associates to design their future at PVH.
Your Wellbeing is Our Priority
At PVH, we offer competitive, cost-effective, and comprehensive benefit packages. We strive to provide options when it comes to your health, finances, and work-life balance. This includes:
Insurance: best in class medical insurance, vision insurance, dental insurance, life insurance, disability insurance, and more.
401(k): An above-market 401(k) contribution to help our eligible associates save for retirement.
Flexible Workplace: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules.
Wellbeing Support: A variety of wellbeing tools and programs.
Care.com Services: Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.
Education Assistance: Receive support for continued education including tuition reimbursement.
Associate Discount: Shop at our company outlets and e-commerce sites at a discount.
Please note, eligibility depends on employment status, location and length of time employed with PVH and our benefits may be subject to change. Applications will be accepted on a rolling basis until the position is filled.
