At CESO, a CAD Coordinator supports the CAD Manager in maintaining and enforcing CAD standards, managing drawing resources, and providing technical support to design staff across a multi-discipline firm of 500+ employees. This position is primarily focused on two core areas: upholding the integrity of the company's CAD environment through standards management and file organization and serving as the primary point of contact for CAD-related helpdesk support. This position requires technical proficiency, a detail-oriented mindset, and a commitment to delivering consistent and reliable support to project teams across all disciplines.
Primary Responsibilities- Assist the CAD Manager in developing, maintaining, and enforcing company-wide CAD standards, drafting conventions, and production workflows.
- Manage and maintain CAD resource libraries, including templates, title blocks, CTB/STB files, linetypes, tool palettes, block libraries, and sheet sets.
- Perform routine CAD file audits and quality control reviews to ensure compliance with company standards.
- Coordinate with project teams to enforce consistent file naming conventions, folder structures, and archiving practices.
- Support project setup activities, including sheet set creation, reference file management, and project folder configuration.
- Serve as the primary point of contact for CAD support, troubleshooting application errors, file issues, and performance problems.
- Manage and track CAD support requests through the helpdesk system, ensuring accurate documentation and timely resolution.
- Escalate complex or unresolved issues to the CAD Manager or IT with clear documentation of troubleshooting steps.
- Coordinate with IT on workstation configurations, CAD software deployments, and hardware support needs.
- Perform other duties as assigned.
Position Requirements- Associate's or Bachelor's degree in Drafting Technology, Engineering Technology, Architecture, or a related field is preferred; equivalent work experience will be considered.
- Minimum of 3-5 years of hands-on experience in a CAD production or support role within an AEC environment is required.
- Demonstrated experience supporting multiple design disciplines such as civil, structural, architectural, or MEP.
- Prior experience in a technical support or helpdesk capacity is strongly preferred.
- Autodesk Certified User (ACU) or Autodesk Certified Professional (ACP) in AutoCAD or a related Autodesk product is preferred.
- To perform this job successfully, an individual should have proficiency in AutoCAD; experience with AutoCAD and Civil 3D are mandatory. Revit, or MicroStation knowledge is a plus.
- Working knowledge of Windows operating systems, network file systems, and CAD-specific hardware troubleshooting.
- Familiarity with Autodesk Construction Cloud (ACC), BIM 360, or similar project collaboration platforms.
- Ability to perform multiple tasks concurrently and respond to technical support situations effectively.
Benefits and Perks- Flexible and Hybrid Work Schedule
- Paid Time Off - Credited to You 100% Upfront
- 401K with a Company Match
- Rewards and Recognition Program
- Training and Development to Foster Professional Growth
- Paid Holidays
- Medical / Dental / Vision Coverage
- Welcome Box
- Casual Dress Code
- Reimbursement for Professional Licenses
- Paid Time Off for Community Team Service Events
- Voluntary or Supplemental Short-Term / Long-Term Disability
- Employee Assistance Program
- Company Paid Bonding and Recovery
- Employee Events such as Lunches and Outings to Foster a Positive Work Environment
$60,997 - $104,549 a year
CESO Compensation Transparency:The pay band shown reflects the minimum and maximum base salary for this position at CESO. Actual pay is determined by several factors, including location, experience, education, skills, and internal equity. Our pay structures are benchmarked against industry and market data to stay competitive. Each offer is based on a full review of a candidate's background, qualifications, and fit for the role.
Below are the typical new hire pay ranges for this position based on location:
• Akron, OH: $60,997 - $72,444
• Columbus, OH: $64,386 - $76,468
• Dayton, OH: $64,386 - $76,468
CESO is a principle-centered organization that aligns with strong service values, integrity, and authenticity. We develop and inspire through training and coaching on the job. At CESO, we believe that work should be more rewarding than just a paycheck. In addition to a comprehensive benefit and compensation program, we create memories and friendships through our employee and service events.
