10+ years of operations management experience in an aviation environment.
Strong financial management skills, including budgeting and cost control.
Experience with USAF, DoD, or similar organizations.
Deep understanding of aircraft maintenance, quality, safety, and regulatory requirements.
Exceptional leadership, communication, and problem-solving abilities.
Willingness to travel to CONUS and OCONUS locations.
Must possess a SECRET clearance, requiring U.S. citizenship.
Responsibilities
Provide overall leadership and decision-making for multi-site aviation operations.
Ensure compliance with contractual requirements and performance standards.
Maintain strong relationships with government customers and stakeholders.
Conduct regular site visits to monitor performance and support local leadership.
Oversee financial management for a ~$30M annual contract, including budgets and cost controls.
Ensure adherence to all contractual obligations and lead contract modifications.
Oversee aircraft maintenance and operational readiness across all sites.
Promote a culture of safety and ensure compliance with quality standards.
Lead and develop site managers and maintenance teams across multiple locations.
Engage with stakeholders to communicate program status and implement improvements.
Travel regularly to support site needs and customer meetings.
Benefits
Hybrid work environment.
Opportunities for professional development and upward mobility.
Supportive culture promoting safety and quality.
Engagement with high-level government stakeholders.
Involvement in significant aviation operations and maintenance programs.
Full Job Description
The C-21 Program Manager is responsible for the overall leadership, performance, and strategic direction of a ~$30M annual aviation maintenance and operations program spanning both CONUS and OCONUS locations. This role ensures compliance with contractual requirements, regulatory standards, financial targets, and customer expectations while leading multi-site teams and maintaining operational readiness across all supported locations.
Responsibilities
Program Leadership & Oversight:
Provide overall program leadership, direction, and decision-making for multi-site aviation operations.
Ensure all activities meet contractual requirements, schedules, and performance standards.
Maintain strong relationships with government customers, including Contracting Officers, CORs, Program Office leadership, and base-level stakeholders.
Conduct regular site visits (CONUS and OCONUS) to monitor performance, support local leadership, and ensure program consistency.
Financial Management:
Oversee full program financials for a ~$30M annual contract.
Manage budgets, forecasts, burn rates, funding levels, and cost controls.
Ensure accurate reporting, invoicing, and financial compliance.
Identify cost-saving opportunities without compromising safety or mission readiness.
Contract Compliance & Administration:
Ensure adherence to all contractual obligations, including performance metrics, reporting requirements, and deliverables.
Lead contract modifications, RFPs, technical proposals, and pricing actions.
Serve as the primary interface for contract issues, ensuring timely resolution and customer satisfaction.
Operational Management:
Oversee aircraft maintenance, logistics, supply chain performance, and operational readiness across all supported sites.
Ensure consistent implementation of processes, procedures, and maintenance standards.
Support site managers and maintenance leadership to resolve operational challenges and improve efficiency.
Plan, coordinate, and oversee depot-level maintenance events, major inspections, structural repair programs, and aircraft modifications.
Manage all offsite aircraft maintenance activities, avionics upgrades, paint and corrosion control events, and specialized repair activities.
Quality & Safety:
Ensure compliance with USAF and company standards for safety and quality.
Oversee quality assurance programs, audits, and corrective action plans.
Promote a culture of safety across all locations; ensure timely reporting and resolution of safety incidents.
Support REDs and ensure professionally written submissions to the customer.
Team Leadership & Development:
Lead and support site managers, maintenance leads, quality managers, and administrative staff across multiple locations.
Hire, train, coach, and evaluate personnel to ensure high-performing teams.
Promote documentation culture: performance, behavior, training, and corrective actions.
Support leadership development for managers seeking upward mobility (e.g., into QM or PM roles).
Stakeholder Engagement:
Attend PMRs, Ops meetings, site briefs, and customer forums.
Communicate program status, performance, and risks to corporate leadership.
Develop solutions to customer challenges and implement process improvements across all locations.
Travel Requirements:
Regular travel required to CONUS and OCONUS sites.
Flexibility to support emergent site needs or customer meetings.
Qualifications
10 + years operations management in aviation environment.
