OverviewThe Business Unit Manager serves as the senior operational leader responsible for the overall performance, profitability, growth, safety, and strategic direction of the assigned business unit. The Business Unit Manager provides leadership to operations, project management, field supervision, business development, and support personnel while ensuring successful project delivery and exceptional client satisfaction. This role is accountable for business planning, financial performance, workforce development, risk management, and execution excellence, while driving sustainable growth, operational consistency, and long-term value creation.
ResponsibilitiesSpecific responsibilities include:Safety & Risk Management
- Champions a culture of safety excellence, accountability, compliance, and risk management while ensuring adherence to company policies, industry regulations, and contractual requirements.
- Identifies and mitigates operational, contractual, legal, financial, and execution risks across the business unit.
- Leads initiatives that continuously improve safety performance, risk awareness, operational discipline, and quality outcomes.
Leadership & Strategy
- Provides overall leadership and strategic direction for the business unit, ensuring alignment with ENFRA's vision, values, growth objectives, operational standards, and long-term business strategy.
- Develops and executes annual business plans, operating budgets, growth initiatives, market expansion strategies, and business development efforts that support regional and corporate objectives.
- Partners with regional and executive leadership to support organizational growth, operational standardization, technology adoption, market diversification, and continuous improvement initiatives.
- Fosters a high-performance culture focused on accountability, ownership, collaboration, innovation, customer service, and continuous improvement.
- Leads organizational planning efforts including workforce forecasting, staffing strategies, organizational structure development, and recruiting initiatives.
Financial & Business Performance
- Maintains full accountability for business unit performance, including revenue, profitability, cash flow, backlog growth, resource utilization, and return on invested resources.
- Monitors and manages business unit financial and operational health through regular business reviews evaluating project performance, cash flow, staff utilization, customer satisfaction, and strategic initiatives.
Business Development & Customer Relationships
- Builds and maintains strong relationships with owners, developers, contractors, architects, engineers, consultants, strategic partners, and key customers to drive revenue growth, customer satisfaction, repeat business, and market expansion.
- Leads business development and pursuit activities in partnership with preconstruction and operations teams, including pursuit strategy, estimate reviews, customer presentations, contract negotiations, and risk assessments.
- Serves as the business unit's primary representative for customer escalations, strategic stakeholder relationships, community engagement, and industry association participation.
Operations & Project Delivery
- Drives operational excellence through disciplined project execution, workforce planning, labor productivity improvement, schedule performance, quality management, and continuous process improvement.
- Provides executive oversight of all projects within the business unit, ensuring safe, profitable, high-quality execution that meets contractual requirements, schedule commitments, and client expectations.
- Reviews and approves change management documents, project status reports, risk assessments, major procurement commitments, staffing plans, and project recovery strategies.
Talent Development
- Develops and mentors operations leaders, project managers, superintendents, and emerging talent through succession planning, leadership development, coaching, and performance management.
- Builds leadership depth and organizational capability to ensure sustainable growth and long-term business continuity
QualificationsRequired Education, Experience, and Qualifications- Bachelor's degree in architectural engineering, mechanical engineering, or construction management or 4 years of directly related experience may be accepted in lieu of a degree
- 8+ years of experience in mechanical/plumbing systems
- 3+ years of leadership experience managing large-scale commercial and healthcare projects
- Demonstrated progressive leadership experience in mechanical, plumbing, and HVAC construction operations with responsibility for project execution, business performance, and team leadership
- Strong understanding of project operations, financial management, business development, contract administration, labor management, and risk management
Preferred Education, Experience, and Qualifications- Mechanical, Plumbing, and/or HVAC Contractor License
- Professional Mechanical Engineering License
Travel Requirements- 20-35% travel required for this position
Physical/Work Environment Requirements- Physical Activities
- Assessing the accuracy, neatness, and thoroughness of the work assigned
- Remaining in a stationary position, often standing or sitting for prolonged periods
Climbing stairs. - Repeating motions that may include the wrists, hands and/or fingers
Environmental Conditions- Quiet environment
- Noisy environment
Physical Demands- Light work that includes adjusting and/or moving objects up to 20 pounds
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Pay RangeUSD $116,860.00 - USD $155,995.00 /Yr.
