Position: Business Unit Director - CBSLocation: Nashua, NHAssigned to a specific, OEM, Tier 1 strategic account, the Business Unit Director will be responsible for the full ownership of the customer within the Cable Backplane Business Unit. This role operates in a matrixed organization to drive Engineering, Product Management, Marketing, NPI, Operations, Finance, Program Management, and Quality -with the goal of providing a world-class customer experience. Reporting into the Business Unit General Manager, the BUD will set the strategic direction for a specific customer, drive business development, ensure operational excellence, and foster a high-performance culture across a geographically dispersed team of indirect reports.
RESPONSIBILITIES: - For a specific customer, lead a matrixed team within the business, indirectly managing Manufacturing, Engineering, Sales/Marketing, Finance, and Operations teams to meet customer needs and influence product roadmaps
- Account P&L ownership (revenue exceeding $100M per year); leading cost improvement initiatives, pricing negotiations and related contracts, inventory management, etc.
- Collaborate closely with Product Management team to ensure customers are receiving the right solutions at the right time
- Work with engineering and operations for execution to deliver world class, high performing customer solutions
- Partner with Quality organization to ensure any issues are resolved in a timely manner, ensuring customer satisfaction at all stages
- Work with the Product team to define and execute the customer-specific strategic roadmap for product development, market expansion, and operational efficiency
- Own the customer relationship end-to-end, supporting the front-end of the business
- Establish and monitor KPIs to drive accountability, performance, and continuous improvement across all departments
- Cultivate a customer-first mindset by engaging directly with key customers and channel partners to strengthen relationships and identify growth opportunities
- Champion cross-functional collaboration to ensure timely and successful product launches aligned with customer needs
- Influence and operate within the broader High Speed Products Group, pulling in sister business unit stakeholders where relevant to expand the opportunity funnel
- Represent the business unit in executive and corporate reviews, ensuring alignment with broader organizational goals
- Ensure compliance with corporate policies and support enterprise-wide initiatives
QUALIFICATIONS: - Bachelor's degree in Engineering; advanced degree preferred
- 10+ years of senior leadership experience, including customer facing experience in a manufacturing or industrial environment
- Industry and customer knowledge of Telecom/Datacom market segments (Mobile Networks, Storage, Servers, Routers, Switches, etc.)
- Well organized and comfortable working in a matrixed environment with ability to communicate effectively with cross functional, geographically dispersed and culturally diverse marketing, engineering, quality and manufacturing teams, vendors and customers
- Proven track record in strategic planning, operational leadership, market development, and financial management
- Exceptional leadership, communication, and organizational skills
- Strong analytical and problem-solving capabilities with a bias for action
- Ability to inspire and lead cross-functional teams toward ambitious goals
- Willingness and ability to travel domestically and internationally up to 40%
