What You Will Do The Manager, Business Technology Delivery serves as the primary technology partner to assigned business functions, translating business strategy and operational priorities into technology solutions that drive growth, efficiency, and competitive advantage. This role is accountable for managing the portfolio, delivery, and support of technology capabilities within their business area while ensuring alignment to enterprise architecture, cybersecurity, governance, and investment priorities.
The position collaborates closely with business leaders, product teams, architects, delivery teams, and external partners to deliver sustainable business outcomes and maximize the value derived from technology investments.
How You Will Do It Business Partnership & Strategic Alignment- Act as the trusted technology advisor to functional leadership teams.
- Develop strong understanding of business strategies, objectives, processes, and challenges.
- Identify opportunities to leverage technology, data, automation, and digital capabilities to improve business performance.
- Translate business priorities into technology roadmaps, initiatives, and investment plans.
- Facilitate prioritization of technology demand and portfolio activities.
Solution Delivery & Execution- Lead the successful delivery of technology programs, projects, and enhancements within assigned business functions.
- Ensure solutions are delivered on time, within budget, and meet defined business objectives.
- Manage project scope, risks, dependencies, and resource requirements.
- Coordinate cross-functional teams including product, development, infrastructure, security, architecture, and external vendors.
- Drive issue resolution and remove obstacles that impact delivery performance.
Portfolio & Demand Management- Manage the technology demand pipeline and project portfolio for assigned business functions.
- Evaluate business requests and develop recommendations based on strategic alignment, value, risk, and resource impact.
- Support business case development and investment justification activities.
- Monitor portfolio health and progress against strategic objectives.
Stakeholder Engagement & Change Leadership- Build effective partnerships with leaders and stakeholders across the organization.
- Communicate priorities, risks, milestones, and outcomes to business and technology leadership.
- Support organizational change management and user adoption efforts.
- Ensure stakeholder expectations are effectively managed throughout the delivery lifecycle.
Operational Excellence & Governance- Ensure adherence to enterprise technology standards, policies, cybersecurity requirements, and architectural principles.
- Promote continuous improvement of technology-enabled business processes.
- Support vendor governance and performance management activities.
- Monitor service performance, system health, and operational effectiveness.
- Drive continuous improvement and innovation initiatives.
Leadership ExpectationsDeliver Results- Demonstrates accountability for commitments and business outcomes.
- Prioritizes activities that create measurable value for the organization.
- Balances speed, quality, risk, and cost in decision-making.
Build Partnerships- Establishes trusted relationships across business and technology organizations.
- Influences decisions through collaboration and data-driven recommendations.
- Fosters alignment among diverse stakeholder groups.
Lead Change- Champions innovation and digital transformation.
- Anticipates organizational impacts and drives adoption of new capabilities.
- Helps teams navigate ambiguity and competing priorities.
Develop Talent- Builds capability within teams through coaching and knowledge sharing.
- Encourages continuous learning and professional growth.
- Fosters an inclusive, collaborative, and high-performing work environment.
What We Look For Required- Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or related field.
- 7+ years of progressive experience in information technology, digital transformation, business systems, project management, or related disciplines.
- Experience partnering directly with business leaders to define and deliver technology solutions.
- Experience managing complex, cross-functional technology initiatives.
Preferred- Master's degree in Business Administration, Information Systems, or related field.
- Experience working within global, matrixed organizations.
- Project Management Professional (PMP), Agile, Scrum, or similar certifications.
- Experience with enterprise applications, analytics, digital technologies, and cloud-based solutions.
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What you get:- Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
- Tuition reimbursement, perks, and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, and Employee Assistance Program
- Global market strength and worldwide market share leadership
- HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
