Business Systems Lead- REMOTE with monthly on-site visitsAbout the RoleWe're looking for a Business Systems Lead to own our enterprise systems, with Epicor ERP (E10/Kinetic) at the center. This role requires a strong understanding of how the business operates, including Quote-to-Cash, Procure-to-Pay, and the processes in between, along with the data skills to turn information into decisions leadership can act on.
This is a remote position with regular on-site visits to our Trumbauersville, Bucks County, Pennsylvania headquarters. Training would be onsite for the first three weeks. Then on-site one week per month. What You'll DoOwn the ERP System- Serve as the functional lead for Epicor ERP across departments
- Troubleshoot issues and support upgrades, enhancements, and rollouts
Support End Users- Train users and provide hands-on support
- Maintain documentation and standard operating procedures
Bridge Business and Systems- Partner with Sales, Customer Service, Production, Purchasing, Supply Chain, Quality, and Finance to keep systems aligned with operations
- Standardize processes and recommend system-based improvements
Turn Data Into Decisions- Build reports and dashboards in Epicor and related tools
- Use Excel, SQL, and Power BI to analyze data and develop KPIs
Contribute to Help Desk Support- Provide Tier 1 support as part of the IT team's shared coverage
What You BringRequired- Associate's or bachelor's degree in Information Technology, Computer Science, Business, or a related field
- 3-5 years of experience in a business systems role
- Hands-on experience with Epicor 10/Kinetic
- Advanced Excel skills
- Strong analytical and communication skills
- Ability to work effectively across functions in a dynamic environment
Nice to Have- Experience with SQL and/or Power BI
Good to Know- Occasional after-hours support is required
- Work is remote but must be onsite for up to one week per month. Company covers travel and lodging costs.
