Job Title
Business Systems and Data Specialist (Business Systems Support Specialist)
Status
Temporary Full-Time
Temporary - Approximate length of assignment, in months
6
Type of Position
a Replacement
Start Date
Immediate
Salary
Per hour
Salary Grade
$64.81 - $70.45
Department
York Region -> Corporate Services -> Digital & Customer Experience
Location
Digital Data Technology and CX - 17150 Yonge Street - Newmarket, ON L3Y 8V3 CA (Primary)
Hybrid work opportunities may apply - CA
ABOUT THE ROLEReporting to the Program Manager, System Solutions and Data Management, this position is responsible for researching, planning, developing, and implementing data warehousing, business intelligence, and enterprise data solutions that support organizational reporting, analytics, and decision-making. The role supports the maintenance and day-to-day performance of existing business technologies, enterprise systems, and data platforms, while leading or participating in projects related to data integration, data modelling, reporting, and analytics.
The incumbent provides technical leadership and guidance on department business technology initiatives and enterprise data management priorities, including the design, development, and optimization of data pipelines, data warehouses, business intelligence solutions, and reporting environments. The position researches, recommends, and implements solutions to ensure business objectives are met, with a focus on leveraging emerging technologies, cloud-based data platforms, intelligent automation, predictive analytics, and modern data engineering practices to deliver scalable and reliable information solutions.
WHAT YOU'LL BE DOING- Leads, architects, designs, builds and implements customized solutions using various platforms to support C&HS and AccessYork service delivery improvement and automation initiatives/projects from start to finish and/or within pre-build/configured template.
- Determines business requirements in collaboration with stakeholders using the systems.
- Creates and maintains project life-cycle workflow and validates workflow with stakeholders.
- Creates predictive/prescriptive/statistical models/algorithms to analyze operational system data, spatial data and other process models data to identify patterns, to understand and provide insights into client and program operational behaviours using visual analytics and documents those results.
- Works with stakeholders to determine and resolve recurring issues related to functionality, systems integration and concerns identified by users.
- Monitors and analyzes business solutions/ processes and related systems interfaces and integration with external systems to ensure trouble free operation.
- Researches professional standard frameworks, models and business systems functionality and sector best practices to review and recommend process improvements.
- Researches, organizes, implements and documents data acquisition, transformation, creation and maintenance processes and ensures data meets Department's quality requirements.
- Liaises with internal staff, providing systems expertise and support to ensure consistent and effective systems performance and utilization of systems to maximum functionality; shares information regarding initiatives and other best practices with Branch and Departmental staff.
- Liaises with external contractors, vendors, and suppliers on general troubleshooting, updates, maintenance and support contracts and to ensure system performance, as appropriate and in consultation with ITS and Geomatics Division.
- Performs other duties as assigned, in accordance with Branch and Department objectives.
WHAT WE'RE LOOKING FOR- Successful completion of a Community College Diploma in Information Technology, Computer Sciences, Statistics, GIS or related field or approved equivalent combination of education and experience.
- Minimum five years experience in providing project/business solution implementation analysis, and support in data management systems, data integrity, security/privacy and understanding of programming development cycle (SDLC).
- Experience in project management and leading project teams.
- Experience and demonstrated ability on functional and technical levels of solution/data systems used with C&HS, GIS and other technology systems and in the use of relational databases.
- Understanding of Big Data, Data Science, Statistics, Analytics and Data Visualization technologies.
- Computer literacy and knowledge utilizing MS Office software and other applications/platforms such as relational database systems, Computerized Workflow Management Systems (BPM), SharePoint, Salesforce CRM, ActiveNet, SQL, SQR, Enterprise Service Bus (ESB) / Service Oriented Architecture (SOA), Analytics Tools (e.g. Tableau, PowerBI), ArcMap, ArcInfo, ArcSDE, relational database systems and Microsoft Access, and Crystal Reports tools.
- Knowledge of trends in the use of current technology as it relates to data management systems.
- Analytical skills to analyze user requirements, identify issues and to design, develop and implement applications and recommend solutions.
- Knowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership.
Council Approval Date
Scheduled Weekly Hours
35
Scheduled Shifts
8:30 - 16:30
Operational Hours
Close Date
November 18, 2026
# of Hires Needed
1
Union
CUPE Local 4900
Please apply online by 5:00PM EST of the closing date indicated above.
All employment opportunities are recorded on a 24-Hour Career Line and may be accessed by calling 1-877-464-9675 ext. 75508. We thank all candidates for their interest; however, only those selected for an interview will be contacted. Please be advised, York Region uses email as the primary means of communication with candidates and does not use AI technology in any part of the recruitment process. Please ensure your email address is up to date, checked frequently (including your spam folder), and accepts messages from unknown users.
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Benefits and Perks.
