Full Job Description
Business Systems Analyst
Posting Summary
Provide functional leadership, business analysis, and system administration for UVMClick, the University's research administration and compliance system. Serve as the primary functional resource and liaison among Sponsored Project Administration, Research Protections Office, Research and University Compliance teams, technical resources, system users, and the software vendor. Analyze business and user needs; troubleshoot complex functional and system issues; manage configuration, access, data integrity, integrations, and vendor support; and translate operational requirements into effective system and process solutions. Coordinate system enhancements, upgrades, testing, and improvement initiatives; develop reporting and analytics to support operational and management needs. Maintain expertise in research administration technology, business processes, and evolving system functionality to support reliable operations, informed decision-making, and continuous improvement across UVM's research enterprise.
Minimum Qualifications (or equivalent combination of education and experience)
• Bachelor's degree in business administration, information systems, computer science, data analytics, or a related field, and three years of relevant experience.
• Demonstrated experience supporting complex enterprise systems, databases, or business applications; analyzing business processes and translating operational requirements into system or process solutions.
• Strong analytical, organizational, problem-solving, customer-service, and project-coordination skills.
• Effective written and verbal communication skills, including the ability to explain technical or complex information to nontechnical audiences.
• Experience with reporting, data analysis, database management, and Microsoft Excel.
• Ability to work collaboratively with functional customers, technical professionals, vendors, and organizational leadership.
• Ability to manage multiple priorities, exercise sound judgment, and work independently within established goals and requirements.
Desirable Qualifications
• Experience with sponsored project administration, research safety and compliance, conflict of interest, research security or other related business processes.
• Experience supporting UVM Click, Huron Research Suite, or a comparable enterprise system.
• Experience working with software vendors and managing vendor support cases.
• Experience coordinating cross-functional projects and business-process improvement initiatives.
Anticipated Pay Range
$85,000 - $105,000
Other Information
Special Conditions
A probationary period may be required, This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy, This position is eligible for full-time telework in accordance with the university telecommuting policy