Job OverviewWe are seeking a
Business Systems Analyst - Smartsheet to build and support Smartsheet solutions that improve business processes, reporting, and cross-functional collaboration.
This role will work closely with business teams to understand requirements, develop practical Smartsheet solutions, and support workflow automation, reporting, integrations, and platform administration.
Key Responsibilities- Build and maintain Smartsheet sheets, dashboards, reports, forms, and workflows
- Develop automations, alerts, approvals, and process improvements
- Partner with stakeholders to gather requirements and translate business needs into Smartsheet solutions
- Support integrations between Smartsheet and tools such as Microsoft 365, Power BI, Jira, Salesforce, or similar platforms
- Manage user access, permissions, workspaces, and platform governance
- Troubleshoot formulas, workflows, automations, and integration issues
- Create documentation, training materials, and provide end-user support
- Identify opportunities to improve existing systems and business processes
Qualifications- 2+ years of hands-on experience with Smartsheet or a similar business workflow/platform tool
- Strong experience with Smartsheet sheets, reports, dashboards, forms, and automations
- Experience gathering business requirements and supporting cross-functional teams
- Strong analytical and problem-solving skills
- Strong communication skills with both technical and non-technical stakeholders
- Understanding of business process improvement and project management principles
Preferred Qualifications- Experience with Smartsheet Control Center, Dynamic View, or Bridge
- Experience with Smartsheet API or system integrations
- Familiarity with Python, JavaScript, SQL, or similar technical tools
- Smartsheet certification
- Experience in business analysis, systems administration, PMO, or project controls
EducationBachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience.
