Business Systems AnalystLocation: Hybrid, Ottawa (10 days on-site/month); fully remote also considered
Type: Full-time contract, 37.5 hrs/week
Duration: 12-month initial term, starting January 4, 2027 (24-month optional extension)
Language: English
Clearance: Must be eligible to obtain Government of Canada Secret clearance
Overview: A federal financial institution requires a Business Systems Analyst to support its Cyber Security Assurance function. You will gather and document requirements, improve processes, and help identify secure, responsible AI and automation opportunities.
Key Responsibilities: - Conduct requirements gathering, analysis, documentation, and stakeholder validation of use cases and functional and non-functional requirements
- Maintain requirements traceability throughout development and testing
- Document, analyze, and improve business and system processes, and assess policies, programs, and services to recommend improvements
- Identify AI and automation opportunities and define requirements for their secure and responsible use within Cyber Security Assurance
- Facilitate workshops, presentations, and stakeholder communications, and maintain effective relationships with internal and external stakeholders
- Develop user acceptance test plans, coordinate testing activities, and support functional and acceptance testing
- Collaborate with development and change management teams to prepare end-user documentation and training materials, deliver training, and support knowledge transfer to the Service Owner and support teams
- Support the development of performance metrics and the prioritization of client requests
- Ensure service integration, data flows, and solution functionality align with evolving business needs, user expectations, and the Bank's Cyber Security vision
- Related activities and deliverables, as required
Required Qualifications: - Degree/diploma in Business Administration, Information Technology, Computer Science, Information Systems, or Cyber Security
- 5+ years of recent experience in business analysis, including requirements gathering, analysis, and documentation
- 5+ years of recent experience facilitating workshops with technical and non-technical stakeholders to gather, analyze, validate, and document functional and non-functional requirements
- Experience communicating complex concepts, requirements, or proposals clearly to technical and non-technical audiences
- Experience modelling and documenting business processes using recognized notation (e.g., BPMN) and process modelling tools
- Experience developing use cases and supporting requirements throughout the solution development lifecycle
- Experience developing test cases and/or user acceptance test plans, coordinating testing, and supporting functional and user acceptance testing
Technical Skills: Requirements management and traceability (functional and non-functional requirements, use cases, acceptance criteria); systems analysis (system integration, data flows, translating business requirements into functional and system requirements)
