Business Systems Analyst I

Position Summary

Are you interested in using business analysis, data, and technology to support student enrollment services? San Diego State University's Enrollment Services division is seeking a Business Systems Analyst I to support business and systems analysis, data analysis, query development, testing, troubleshooting, and operational support for systems that serve Admissions, Financial Aid, and Student Records.

Under the direct supervision of the Senior Associate Vice President for Enrollment Services and Financial Aid and in coordination with the Business Systems Analyst Lead, the Business Systems Analyst I works with Enrollment Services stakeholders, campus partners, and IT project teams to document business processes, gather requirements, analyze operational needs, and support process improvements. The role provides technical support for PeopleSoft Campus Solutions and related enterprise systems, including uAchieve, NextGen Scholarship, Slate CRM, and OnBase.

The Business Systems Analyst I performs routine system maintenance and configuration support, develops and validates SQL queries and reports, assists with testing system updates and enhancements, and troubleshoots issues using established procedures. The Business Systems Analyst I also prepares business requirements, test scripts, process guides, and other documentation while maintaining confidentiality and following applicable data governance, privacy, security, and records-management requirements.
Key Responsibilities

• Business Analysis: Collaborate with Enrollment Services stakeholders, campus partners, and IT teams to gather information, document processes and requirements, and identify operational and technology needs.
• System Support: Provide routine operational support for PeopleSoft Campus Solutions and related enterprise systems, including configuration updates, data validation, troubleshooting, and escalation of complex issues.
• Query Development: Develop, maintain, and troubleshoot SQL queries, reports, and data extracts using established techniques; validate results for accuracy and alignment with business requirements.
• Testing and Maintenance: Prepare test cases, execute established test scripts, document results, and assist with testing system updates, maintenance packs, bundles, enhancements, exception processing, and error reporting.
• Process Improvement: Assist with analyzing data and operational processes, identifying potential improvements, supporting system enhancements, and helping resolve issues across business and technology interfaces.
• Technical Documentation: Prepare business specifications, process guides, training materials, data definitions, query documentation, and other project materials.
• User Assistance: Provide basic system demonstrations and technical assistance to Enrollment Services staff, explain query and report results, and offer guidance on established system procedures.

Position Information

• Full-time, benefits eligible, permanent/probationary position.
• Position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required.

Department Summary

Enrollment Services is comprised of Undergraduate and Graduate Admissions, Office of the Registrar, Office of Evaluations, Prospective Student Services, Out-of-State Recruitment and Strategic Partnerships, International Recruitment, Class Schedule, Communications, Financial Aid, Scholarships, and the Cal Coast Student Financial Center. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation.

For more information regarding Enrollment Services, click here .

Education and Experience

Equivalent to a bachelor's degree in a related field. Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Key Qualifications

• Experience in the business analysis of process improvement, application development, or project management in higher education or other regulated industries.
• Strong technical skills, including proficiency in SQL.
• Goal-oriented with strong initiative, imagination and organizational qualities.
• Ability to work under tight deadlines and manage multiple priorities simultaneously
• Ability to analyze complex problems is preferred.
• Working knowledge of PeopleSoft Campus Solutions is preferred.
• Previous experience working in a college or university division supporting admissions or registration and records management is preferred.
• Familiarity with CSU and SDSU academic policies is preferred.
• Experience writing queries is preferred.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:
Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department's budget and equity guidelines.

• Initial step placement is not expected to exceed Step 1 ($5,787 per month).
• Salary step placement for internal applicants will follow the CSUEU Collective Bargaining Agreement.
• CSU Classification Salary Range: $5,787 - $8,430 per month (Step 1 - Step 20).
• Future increases, including step advancements, are subject to contract negotiations.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview .

Advertised: Oct 30 2026 Pacific Daylight Time
Applications close: