Bachelor's degree in Business Administration, Information Systems, IT, or related field.
5+ years of experience in a Business Analyst or Business Systems Analyst role within enterprise environments.
Strong experience with Agile or Scrum methodologies.
Experience supporting Salesforce, MuleSoft, and/or Slack projects, without needing to configure or develop.
Ability to clearly document requirements, user stories, and acceptance criteria.
Proficient in collaborating with technical teams and integration partners.
Familiarity with Agile tools like Jira and Confluence.
Responsibilities
Gather and document business requirements, functional specifications, and user stories.
Act as a delivery partner for product owners, managing project scope and dependencies.
Facilitate Agile ceremonies such as sprint planning and retrospectives as needed.
Assist product owners in grooming and prioritizing the backlog.
Serve as a liaison between business stakeholders and technical teams, ensuring clarity and alignment.
Identify and manage risks and dependencies in projects early on.
Recommend process improvements for better collaboration and efficiency.
Benefits
Comprehensive medical insurance for employees and dependents
100% premium coverage for employees and 80% for dependents under dental and vision plans
Generous paid time off and holidays
Paid parental leave for new parents
401(k) plan with company match
Equity options allowing employee stake in the company's success
Basic life insurance and short- and long-term disability coverage
Discounted pet insurance including a Telehealth helpline
Free lunch benefit and unlimited snacks in the office.
Full Job Description
We are seeking an experienced Business Systems Analyst to join our Mission Systems organization. This role blends a traditional Business Analyst position with light Scrum Master responsibilities and focuses on ensuring clarity of requirements, strong delivery execution, and effective cross-functional coordination. You will work closely with business stakeholders, product owners, developers, and enterprise technology teams to ensure initiatives are well-defined and delivered without disruption due to missing or unclear details.
The ideal candidate is highly detail oriented, proactive, and experienced working on projects involving enterprise platforms such as Salesforce, MuleSoft, and Slack, without requiring hands-on configuration or development experience in those tools.
Responsibilities
Requirements Elicitation and Documentation: Partner with business stakeholders to gather, analyze, and document detailed business requirements, functional specifications, user stories, acceptance criteria, and process flows. Ensure requirements are complete, unambiguous, and ready for development.
Delivery Support and Coordination: Act as a delivery partner to product owners and delivery teams, ensuring scope, dependencies, assumptions, and integration touchpoints are clearly understood and actively managed throughout the project lifecycle.
Agile and Scrum Support: Support Agile teams by facilitating or assisting with backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives as needed to maintain effective sprint execution.
Backlog Management: Work with product owners to groom and prioritize the backlog, ensuring stories are well-defined, properly sized, and aligned with business and integration objectives.
Stakeholder Engagement: Serve as a key liaison between business and technology teams, including Salesforce, MuleSoft, and collaboration platform teams. Maintain clear communication, manage expectations, and drive alignment.
Risk and Dependency Management: Identify risks, dependencies, and potential delivery blockers early, particularly across integrated systems, and work to resolve them before they impact delivery.
Process and Continuous Improvement: Identify gaps or inefficiencies in requirements definition, delivery coordination, and cross-team collaboration, and recommend practical improvements.
Documentation and Traceability: Maintain high-quality documentation and ensure traceability from business needs through development, testing, and release.
Qualifications
Bachelor's degree or equivalent experience in Business Administration, Information Systems, Information Technology, or a related field.
Minimum of 5 years of experience as a Business Analyst or Business Systems Analyst in enterprise environments.
Strong experience working on Agile or Scrum-based projects.
Demonstrated experience supporting projects that involved Salesforce, MuleSoft, and or Slack, without a requirement for hands-on system configuration or development.
Proven ability to write clear, detailed requirements, user stories, and acceptance criteria.
Experience partnering closely with technical teams, architects, and integration partners.
Familiarity with Agile and documentation tools such as Jira, Confluence, or similar platforms.
Exceptional attention to detail and a proactive approach to identifying and resolving gaps.
Strong communication and facilitation skills across technical and non-technical audiences.
Ability to manage multiple initiatives and competing priorities in a fast-paced environment.
Additional Information
We are open to hiring in San Diego, CA; Washington, DC; Austin, TX; and Virginia Beach, VA.
Occasional travel, less than 10 percent, may be required.
Flexibility may occasionally be required to support critical milestones or urgent business needs.
We value accountability, clarity, and execution. Ideal candidates are structured, detail oriented, and comfortable operating across business, systems, and delivery functions.
Benefits
Medical Insurance: Comprehensive health insurance plans covering a range of services
Saronic pays 100% of the premium for employees and 80% for dependents
Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
Time Off: Generous PTO and Holidays
Parental Leave: Paid maternity and paternity leave to support new parents
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Retirement Plan: 401(k) plan with company match
Stock Options: Equity options to give employees a stake in the company's success
Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
