5-7 years of experience in business systems analysis or related field
Proven ability to configure or analyze business applications and workflows
Strong understanding of operational needs behind system features
Ability to trace data inconsistencies to their source
Experience in documenting processes and maintaining decision records
Familiarity with CRM or recruiting systems is a plus
Knowledge of SQL, API, or integration processes is advantageous
Responsibilities
Gather requirements and map processes to define acceptance criteria for system changes
Collaborate with platform owners to enhance data models and automate workflows
Ensure reliable integrations between various business tools
Identify and resolve data quality issues by tracing inconsistencies to their origins
Coordinate user acceptance testing and documentation for system changes
Facilitate smooth rollouts of system improvements to enhance team efficiency
Benefits
Health & Dental Insurance
Monthly Wellness Stipend
401K Matching
Full Job Description
About the Role
Location: New York City Commitment: 5 Days In-Person
We're looking for someone who can make the systems behind Endex work together reliably.
As a Business Systems Analyst at Endex, you'll translate operational needs into system requirements and practical improvements. You'll work across teams on data quality, workflow configuration and integrations between internal tools. Your Key Responsibilities
Translate Business Needs: Gather requirements, map processes and define acceptance criteria before changing a shared system.
Improve System Configuration: Work with platform owners on data models, workflow automation and reliable integrations across business tools.
Connect Data: Work with technical owners on reliable integrations and consistent records.
Protect Data Quality: Trace inconsistent records to the process or integration that created them and fix the underlying cause.
Own Change Readiness: Coordinate user acceptance testing, documentation and rollout so a system change improves the way teams work.
What We're Looking For
Systems Experience: You've configured or analyzed business applications and workflows.
Process Judgment: You understand the operational need behind a requested feature.
Data Discipline: You can trace an inconsistency to its source.
Careful Execution: You test changes and maintain a clear decision record.
Systems Judgment: You can turn an ambiguous request into a clear specification, diagnose data-flow issues and explain the downstream effects of a change.
Nice to Have
CRM or recruiting systems experience
SQL, API or integration experience
Experience with CRM administration, API integrations, SQL or business-process automation
