5+ years of experience as a Business Systems Analyst (BSA) specifically on Guidewire ClaimCenter
Strong background in property and casualty insurance
Proficient in gathering, analyzing, and documenting business and functional requirements
Skilled in writing user stories, functional specifications, and impact analyses
Experience with Agile project delivery and user acceptance testing
Advanced knowledge of application integration concepts and REST/SOAP technologies
Fluent in English, with knowledge of French preferred
Responsibilities
Conduct process analysis and translate business needs into functional deliverables
Participate in design and implementation phases of projects
Define test cases and support user acceptance testing
Follow up on incidents, change requests, and production issues
Collaborate with architects on REST/SOAP interface discussions
Ensure alignment with property and casualty business processes
Utilize collaboration tools like JIRA and Confluence for project management
Benefits
Opportunity to work on a high-impact Guidewire transformation program
Engagement in the full delivery cycle from analysis to implementation
Chance to enhance skills in application integration and advanced technologies
Collaborative work environment with a focus on Agile methodologies
Potential for professional growth within the property and casualty insurance sector
Full Job Description
Job Description Mandate Overview:
The client is looking for a senior BSA focused on ClaimCenter, within a Guidewire transformation program in property and casualty insurance. The role covers the full delivery cycle: process analysis, translation of needs into functional deliverables, participation in design and implementation, test case definition and user acceptance support. The "systems" component is explicit: the mandate requires advanced knowledge of application integration, which sets this role apart from a business-focused analyst. The role also includes a continuity component, with follow-up of incidents, change requests and production issues. All requirements are presented as mandatory, including the Guidewire ACE certification, which significantly narrows the pool.
Candidate sought: a BSA with at least 5 years on Guidewire ClaimCenter in property and casualty insurance, able to write user stories and impact analyses while discussing REST/SOAP interfaces with architects. Guidewire ACE certification and advanced English are part of the expected profile.
Requirements
Required:
Business systems analysis (BSA) on Guidewire ClaimCenter
Experience in property and casualty insurance
Gathering, analysis and documentation of business and functional requirements
Writing user stories, functional specifications, business rules and impact analyses
Agile project delivery, preparation and execution of functional and user acceptance testing
Advanced knowledge of application integration concepts and REST/SOAP, XML and JSON technologies
Advanced knowledge of property and casualty business processes
Underwriting, billing or claims processes in property and casualty insurance
Collaboration and management tools (JIRA, Confluence, Visio, Microsoft Office suite)
Advanced English proficiency
Knowledge of French
Profiles to Exclude:
Guidewire profile limited to PolicyCenter or BillingCenter, with no ClaimCenter project on the resume.
Guidewire developer or configurator profile (Gosu, configuration) with no demonstrated responsibility for writing requirements or user stories.
Property and casualty business analyst with no Guidewire project on the resume.
Integration experience limited to a list of technologies, with no demonstrated analysis of interfaces or system exchanges in a project.
ClaimCenter experience as an end user (claims adjusting, indemnification) with no analysis role on a project.