Post-secondary education in IT, Computer Science, or related field, or equivalent experience
5+ years of experience with ERP or enterprise business systems
Familiarity with ReportsNow or similar ERP reporting tools is a plus
Practical SQL skills and understanding of relational databases
Experience in gathering and documenting business and system requirements
Strong analytical and troubleshooting skills with attention to detail
Effective communication skills for collaboration with diverse stakeholders
Responsibilities
Provide daily administration and support for enterprise business applications
Maintain configurations and documentation, troubleshoot issues with users and vendors
Support ERP workflows and resolve operational questions
Develop SQL queries and reports to validate and reconcile data
Gather business requirements and recommend improvements
Assist with upgrades, testing, and implementation of applications
Maintain user guidance and learn new applications quickly
Benefits
Company matched RRSP
Full benefits package
Participation in an annual incentive/bonus program
Full Job Description
We are recruiting for a Business Systems Administrator to join the Corporate IT team at our Burnaby head office.
Bring your enterprise systems experience, practical SQL skills, and analytical approach to supporting and improving our enterprise business applications and processes. Working closely with business users, subject matter experts, and the IT Applications team, you'll troubleshoot application and data issues, develop reporting solutions, and help keep day-to-day business processes running smoothly.
Your responsibilities
Provide day-to-day administration and support for enterprise business applications
Administer and support enterprise applications, maintain configurations and documentation, and troubleshoot issues with users, IT teams, and vendors
Support ERP workflows, resolve operational questions, and investigate transaction discrepancies
Develop SQL queries, reports, and datasets to validate results, reconcile information, and resolve data-quality issues
Gather business requirements and recommend application, reporting, and process improvements
Support upgrades, testing, and implementation, maintain user guidance, and learn new applications
Your experience and skills
Post-secondary education in Information Technology, Computer Science, or a related field, or an equivalent combination of education and relevant experience
5+ years of experience supporting or administering ERP, financial, operational, or other enterprise business systems
Experience with ReportsNow or comparable ERP reporting platforms is an asset
Practical SQL experience and a working understanding of relational databases, including tables, views, joins, filtering, aggregation, and data relationships; experience with Microsoft SQL server is an asset
Experience gathering, analyzing, and documenting business and system requirements
Strong analytical, troubleshooting, and root-cause analysis skills, with attention to detail when investigating complex application and data issues
Effective communication skills, with the ability to collaborate with technical and non-technical stakeholders and explain how business processes connect to application data
Demonstrated ability to learn new applications and business processes quickly while managing multiple requests and competing priorities
Pay range: $90,000-$100,000. We offer a competitive total compensation package that includes company matched RRSP, full benefits package and the ability to participate in an annual incentive/bonus program. Actual salary will be commensurate with experience, skills and overall match to the position offered. Let's chat throughout the hiring process and determine the best fit.
Sound like a match? We'd love to connect.
Please visit and click on the listing for Business Systems Administrator. The opportunity will remain open until it has been filled.
