OverviewCompensation: $81,000 - $135,000 (plus bonus) based on experience and credentials
Location Type: Flexible hybrid with frequent travel
Position Type: Full Time
Region: Volusia, Brevard, Orange Counties
The Business Relationship Manager is a motivated professional who leads aggressive business development efforts to maintain a strong loan pipeline. This individual is an active participant throughout the community helping to improve the financial lives of current and potential Suncoast Credit Union members. An ideal candidate is a flexible individual with the ability to apply analytical thinking to solve problems and build relationships with businesses.
Responsibilities- Cultivate supportive relationships with Suncoast Credit Union staff to assimilate business products with other core credit union products
- Manage relationships with business owners to build accounts for their businesses and their employees
- Provide exceptional personalized service to business owners and their employees
- Promote credit union services to attain sales goals set by management for specific products
- Network with current and potential business select partners to increase the account-per-member ratio
- Cultivate relationships with professionals in the financial industry to maintain a high-quality, competitive Member Business Services program
- Develop and implement marketing plans to foster product awareness
- Maintain minimum levels of accounts per member and seek opportunities to grow the business
- Manage existing commercial business portfolio including annual reviews, renewals, and line of credit term outs
- Act as the liaison between business units throughout the credit union, such as Suncoast Trust and Investments, service centers, and credit union subsidiaries to increase profitable business
- Collaborate with business unit leaders to ensure "All Team" communication with the coordination of objectives to meet results
- Participate in community events and committees to enhance Suncoast's brand and visibility
- Maintain compliance with loan policy, procedures, and documentation including loan package preparation, loan structure, and underwriting
- Develop loan production through business development, networking, and relationship management
- Evaluate loan requests by assessing the organization's financial condition, projections, site analysis, building plans, operating plans, potential risks, and other relevant data to support a recommendation or decline
- Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
- Attend educational events to increase professional knowledge
Qualifications- Bachelor's degree in business administration, management, finance, or a related field (A comparable combination of work experience and training may be substituted for education requirements.)
- 5+ years of sales and/or business development experience
- Ability to generate leads and build a book of business with a pipeline for future opportunities
- Knowledge of personal and business financial statements with the ability to analyze the creditworthiness of members and businesses
- General knowledge of Small Business Administration loans, including origination, processing, and servicing
- Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
- Accurate, detail-oriented, and organized with task management
- Ability to resolve difficult and complex problems
- Strong knowledge and understanding of credit union products, services, policies, and procedures pertinent to the job
- Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
- Ability to influence others regarding policies, practices, and procedures
Skills- Customer Service
- Networking
- Sales
Benefits- Financial Well-Being: 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
- Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
- Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
- Community Involvement: Paid Volunteer Hours
- Growth: Degree Assistance up to $5,000 per year
For more information, including additional benefits, please visit our benefits website at
https://careers.suncoastcreditunion.com/benefits 
